"Leap, Don't Sleep!" How To Get Different Results By Doing Something Different

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9780972064507:
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A business and motivational book which shows reader how to:
1.Choose an untapped approach to change results.
2.Develop a success mindset with immediate rewards.
3.Kill mediocrity and double customer retention.
4.Condense long workdays into shorter disciplined sessions.
5.Get employees fired-up about the company's mission.
6.Implement a humor program for creativity and profits.
7.Apply all thirteen principles and measure the results.

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About the Author:

John Madden is a professional speaker, author, and corporate trainer. He works with companies to eliminate mediocrity in customer service and business practices, and to develop self-motivated employees.

He was brought up in an Irish orphanage. When he was twelve, his aunt took them to live with her in her small hotel in Dublin, where she put him to work, while he also attended school. John went on to manage multiple hotels and restaurants in Europe and in the United States.

He is a member of the National Speaker’s Association and the American Society for Training and Development. He presents keynotes and seminars on creative problem solving, coaching skills for managers, customer retention, interpersonal skills, and stress management through humor.

John has published articles and recordings on various topics and is a contributing writer to business journals and the Chamber of Commerce.

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John Madden
Published by LDS Publishers (2002)
ISBN 10: 0972064508 ISBN 13: 9780972064507
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