What Great Telecom Managers Know

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9780973813807: What Great Telecom Managers Know
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This book is written about telecom managers, for telecom managers. Roger Yang, CEO of Avema Corporation, takes a close look at the profession of telecom management, its role in an organization, and the value that it brings. Telecom professionals in several countries around the world were interviewed to determine what the best of them have in common. From job satisfaction, to recognition, and results, what makes the difference? How can telecom professionals use this knowledge to improve their own careers? Included are some case studies, and a thorough analysis of what makes telecom managers tick. Also included in this book: ·An outline of how to increase the Return On Investment (ROI) of the telecom department, including ways to reduce costs, and increase revenue ·Specific information on managing wireless costs ·An analysis of telecom "power tools" to streamline administrative work, freeing up time for more valuable work ·How VoIP, amongst other upcoming changes, will transform the role of the telecom department, and what telecom managers can do to minimize their career risk, maximizing their opportunities

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From the Inside Flap:

"I found this material to be extremely informative, with great attention to detail, yet easy to read. This is a 'must' for all telecom managers. I plan to purchase a book for each of my staff."

- Patsy Arnold, Director, Network Cost Management

"As a telecom analyst in a large organization, I found the book to be an inspiring, accessible guide to telecom management and the challenges faced daily in this constantly changing environment. Roger provides practical help to telecom managers facing corporate pressures to demonstrate that the telecom department is not 'just another expense' but an area of immense return. Its easy to read, thought provoking style will help all telecom professionals explore new ways to demonstrate ROI."

- Michelle Wyman, Telecom Analyst

About the Author:

Roger Yang is the founder and CEO of Avema Corporation,and has helped hundreds of telecom departments to better manage telecommunications costs. He was a pioneer in telecom and wireless cost optimization software since 1997. Recently, Mr. Yang introduced Avema's innovative 100% ROI guarantee.

In addition to this book, he is the author of several articles and information guides.

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Yang, Roger K
Published by Simcoe Publishing (2005)
ISBN 10: 0973813806 ISBN 13: 9780973813807
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Roger K Yang
Published by Simcoe Publishing (2005)
ISBN 10: 0973813806 ISBN 13: 9780973813807
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