Kym Illman was sacked fom a Perth TV station in 1988. Unable to secure another job in the media, he started his own business, Messages On Hold, from the spare bedroom of his flat. Todya, the company turns over in excess of AUS$7M/year and employs more than 50 staff and clients around the world. A customer service specialist, Kym's passion for "wowing" clients has been a major factor in turning a home-based business into an international success story.Review:
"Great read, and fun! I loved the stories, the people and their impact. My bet is, so will you". -- Michael Gerber, Best-selling author, The E-Myth books; Chairman, ceo, E-Myth Worldwide
"Here at last, is a book featuring real-life positive customer service insights for pro-actie businesses keen to excel" -- Gerry Harvey, Chairman of Harvey Norman
"About this title" may belong to another edition of this title.
Book Description Kym Illman, 2004. Paperback. Book Condition: New. book. Bookseller Inventory # M0975221809