Lean Office Demystified II is now available (You must re-enter the correct title to get to this new version). Lean Office Demystified II conveys all the tools and concepts explained throughout the book in an actual business case study using MS Office and Open Source applications. Lean Office Demystified II now takes Lean into the 21st century! Lean Office Demystified conveys the proven success of the Toyota Production System for administrative processes. This book includes the best selling The 5S Desktop (PC) Pocket Handbook inside the back cover. The forms, graphs, illustrations, and worksheets are organized in a step-by-step manner in which anyone can apply these principles to the office. Each phase also includes a Readiness Guide that ensures you are ready to proceed to the next level. This book provides the complete blueprint, from start to finish, for planning and implementing your administrative improvements while maximizing employee performance. The Lean tools are defined relative to examples from manufacturing front offices, healthcare and its associated clinics and labs, as well as the financial services industry. This book provides all the necessary tools for you to achieve a Lean Office.
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Don Tapping authored the best selling Value Stream Management for the Lean Office (Productivity Press, 2002) as well as 5S for the Office (Productivity Press 2006). Don currently publishes workbooks and useful training aids to assist organizations into accelerating process improvements. Anne Dunn has worked for numerous Fortune 500 companies implementing Lean in administrative settings.
Allows Lean to be applied in administrative areas with a simple 1-2-3 step process. We recently purchased some of these and found the additional 5S Desktop Pocket Handbook extremely helpful. --Doug Beument, Training Manager, ADVO Food Group
Remarkable collection of Lean tools and examples! We pretty much use this as our bible in the office. The Lean tools are basically explained as they relate to different types of non-manufacturing examples. We also like the human issues that are discussed throughout the book. --Chris Knight, Eaton Customer Service Manager
This book will keep you on the Lean Office journey without any detours. It's a great beginning book for the office and does not confuse you with too much detail. --Jane Hosmer, Training and Organizational Development Manager, Midwest Financial Group, Inc.
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