9780977088157: Human Relations in Action

Human Relations in Action closes the loop between being immersed in theory and utilizing human relations in reality. The 46 case studies are artfully written and include nearly 200 essential concepts, notions and theory central to the study of human relations. As such, they invite focused analysis, discussion and real-life practice. The cases are imbedded in 2lst Century issues and problems and cut across the three economic sectors with clarity and realism. In brief, Human Relations in Action presents scenarios and slices of organizational life that are sure to arise as we encounter the dynamics and complexity of interpersonal and organizational relationships.

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About the Author:

C. Kenneth Meyer, Ph.D. Thomas F. Sheehan Distinguished Professor of Public Administration, College of Business and Public Administration, Drake University C. Kenneth Meyer is an author of nearly a dozen books on public personnel management, public management practice, violence in American society, public administration and public policy. He has published nearly 100 scholarly articles on a range of topics including: effective and efficient government, program evaluation, workplace violence, organizational training and development, policy evaluation, and public participation strategies. During C. Kenneth Meyer s 37 years of teaching at the university level, he has taught more than 45 diverse courses for the public administration field including public administration, public policy, research methods and statistics, empirical theory, international policy, American government, politics and public participation. Among these courses is an international award-winning comparative public management and public policy class incorporating a European study abroad component. As an invited speaker, presenter and host for more than 50 presentations around the world, C. Kenneth Meyer keeps an active schedule speaking and consulting throughout North America, Europe and Asia. Garry L. Frank, Ph.D. Professor of Public Administration, College of Business and Public Administration, Drake University Garry L. Frank has been an instructor in the field of public administration and business for 25 years. He is an extensively published author both domestically and internationally. Garry specializes in instructing, writing and speaking on ethics along with corresponding policy issues in public service, non-profit and private industry. Garry Frank has published more than 40 articles on business and professional ethics issues ranging from ethics in the purchasing and procurement supply chain to the health and insurance industries. Dr. Frank has received more than 25 research and scholarship grants from all levels of government and foundations. His primary teaching areas include: management and organizational ethics; executive leadership; organizational processes and administrative systems; program performance evaluation and management; management and policy issues in a digital organization; and environment of nonprofit and public organizations. Jeffrey A. Geerts, M.P.A Special Projects Manager, Iowa Department of Economic Development Jeffrey A. Geerts is a leader in policy development and implementation. He has gained extensive experience in policy development and grassroots democracy while working for the Iowa Departments of Natural Resources and Economic Development and Iowa Senate. As an adjunct instructor in the College of Business and Public Administration at Drake University, Des Moines, Iowa, Jeffrey A. Geerts teaches an environmental policy course with an emphasis on public participation approaches and strategies. Since 1998, he has co-instructed an international award winning graduate international comparative policy class that has studied in-depth best practices and model programs and policies throughout the United States and Europe and has incorporated a study abroad component each year since 1999. Lance J. Noe Director, Center for Professional Studies, Drake University College of Business and Public Administration Lance J. Noe contributes extensive teaching and consulting experience in state and local government to Managing America's Organizations and Managing Public Service Organizations. He directs and facilitates public management, private sector, and non-profit coursework in both professional certificate and graduate programs.

Review:

A timely and vital contribution to the study of human relations; Human Relations in Action would be a useful addition at either the undergraduate or graduate level of instruction. --Dr. Glenda Hufnagel, Professor, Department of Human Relations, The University of Oklahoma

Human Relations in Action provides enough variety of cases that it will make a great addition to public administration, management and leadership courses. Both undergraduates and graduate students can easily read the text. The questions at the end of the case studies are clear enough to allow the instructor to adapt them to course material and content. The authors provide clear readable prose. --Dr. Michael Hall, Professor and Director MPA and Master's of Leadership, Roger Williams University

Human Relations in Action presents a useful, diverse set of case studies for consideration and analysis. It provides questions for student response that will generate contemplation and discussion. --Dr. Jeffrey Brudney, Albert A. Levin Chair of Urban Studies and Public Service, Cleveland State University

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