2nd Edition: WAVES for Teenage Workforce Success

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9780981527208: 2nd Edition: WAVES for Teenage Workforce Success
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How to Recruit, Educate, Motivate, Hire, and Retain Today s Teens. Based on the top rated seminar, the WAVES for Teenage Workforce Success book is full of information that will decrease turnover, improve customer service, grow sales and profits, provide recruiting strategies, develop retention programs, inspire management and educational motivation, educate you on today's teens and help create a vibrant workplace environment.

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About the Author:

Ken has committed his professional life to working within the recreational, leisure-time, and restaurant industries, focusing on strategic sales building programs, customer service initiatives, and the motivating and training of a large entry-level workforce. He has spent nearly 30 years, in the trenches, managing his family s food service business at the Santa Cruz Beach Boardwalk, and Fair & Festival business unit. Ken also consults with similar types of businesses, providing cost effective solutions to growing revenue and decreasing costs. He lectures regularly on the subjects of Teenage Workforce and Supervisory Success, to any organization that employs and develops youth, and has created the WAVES for Success system for improving workplace performance. He has employed thousands of teens and young adults, and continues to focus on ways of understanding, in today s culture, what inspires them to participate, contribute and excel at work. He has been very involved in amusement park and restaurant industry activities. Ken currently is the Chair of the Food & Beverage Committee for the International Association of Amusement Parks and Attractions (IAAPA), and has presented regularly at their annual convention. He is a past president of both the Santa Cruz Area Chamber of Commerce and Rotary Club, past board member of the local Conference & Visitors Bureau, and Restaurant Association, and been a volunteer with many industry, charitable, church and civic organizations. In his spare time he has completed over 50 marathons and triathlons, and catches an occasional wave. Married to Renee for 26 years, they have three daughters and reside in Surf City... Santa Cruz, Ca

Review:

Ken s hands-on operational background comes through when he talks. No theory here... he s lived it. When our customers want to improve their operations through improved performance of their teen staff, I recommend Ken....And I highly recommend him to you. --Dan Fachner, President, ICEE Company

I just finished your book and I wanted you to know that I think it is great! So many of the things in your book are so critical to our success as employers of today s teens. I got lots of new ideas and in some cases, I was inspired again by programs that we have done in the past that you touched on in your book. --Nate Gross w/ Six Flags Theme Parks

WAVES - is a success. After reading the book, I am inspired. I want to buy ten books for my team to read and review. You add substance and a sense of realism which adds credibility to you and your book. --Hector with Coca-Cola

I just finished your book and I wanted you to know that I think it is great! So many of the things in your book are so critical to our success as employers of today s teens. I got lots of new ideas and in some cases, I was inspired again by programs that we have done in the past that you touched on in your book. --Nate Gross w/ Six Flags Theme Parks

WAVES - is a success. After reading the book, I am inspired. I want to buy ten books for my team to read and review. You add substance and a sense of realism which adds credibility to you and your book. --Hector with Coca-Cola

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Ken Whiting
Published by WFS Publishing (2011)
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Ken Whiting
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