Hiring Top Talent For Sales And Customer Service

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9780981791524: Hiring Top Talent For Sales And Customer Service
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What’s the one part of your company that no competitor can copy, steal, or buy? The people behind it. In Hiring Top Talent for Sales and Customer Service, Carl Henry shows you how and where to find the men and women that can transform your organization into a more efficient, more profitable business. In each short chapter you’ll find the keys to searching for new talent, as well as advice on how to interview and evaluate the candidates you find for your sales and customer service openings. You’ll also learn the secret to bringing in future superstars, as well as practical advice on avoiding costly personnel mistakes. Hiring Top Talent is for anyone who wants to stop settling for “warm bodies,” and start finding the best performers for any job.

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About the Author:

Carl Henry is a sales educator, keynote speaker and corporate consultant. During the course of his own successful career, he developed The MODERN Sales System, which he has been sharing with companies and associations around the world for many years. A Certified Speaking Professional and a member of the National Speakers Association, Carl teaches essential sales skills with humor, insight and personal experience. Hundreds of companies throughout a diverse range of industries have used his highly-acclaimed seminars to educate and inspire their sales teams. Carl’s other books include The PEOPLE Approach to Customer Service and 15 Hot Tips That Will Supercharge Your Sales Career, 52 Things Every Sales Manager Needs to Know, and High Energy Sales Thoughts: 101 Positive Sales Thoughts and Ideas. He currently lives in Charlotte, North Carolina.

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