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This book is a compilation of practical tips designed for companies, teams, and individuals interested in improving their competency with and understanding of diversity and cultural issues in the workplace. Over the past decade, Culture Coach International, a diversity and cross-cultural training and consulting firm based in Boston, Massachusetts has worked to distill our expertise into short, easily understood and applied tips. This best of selection of 101 tips takes examples spanning the globe and history, as well as specific topics on diversity, such as embracing change or showing respect. Each tip also has a short, insightful action step. Cultural Quick Tips for the Workplace empowers every employee and manager to utilize diversity in the workplace by learning new ways to think about and apply diversity in all arenas of their work. This book is a convenient, pragmatic, and effective business tool for companies all over the world to make progress with their diversity initiatives.
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Kari Heistad is the Founder & CEO of Culture Coach International, a company formed to help organizations harness the power of diversity and cultural competency, transforming them into bottom-line business results. Kari has been a world traveler for over 30 years and has been immersed in diversity and cross-cultural work since her childhood. Over the years she has worked as a microbiologist, Executive Director of a non-profit, trainer, VP of Finance for a construction company, cultural guide, consultant, photographer, and CEO. She has also served as a volunteer ski instructor for Ski for Light and as a board member for non-profit organizations. Her many talents and skills are only matched by her passion for creating understanding across diversity and difference. As CEO of CCI, Kari has spoken before more than 15,000 people sharing her insights on diversity and culture with business professionals, educators, health care workers and government leaders alike. In 2001 Kari received a Fulbright Scholarship based on her work in multicultural curriculum development. She also serves as a subject matter expert for the media including the Boston Globe and Wall Street Journal.
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