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The Customer Service Quick Reference Guide will quickly teach you keys to providing effective customer service. Customer service can be used as a competitive advantage by small businesses to compete with their big competitors. The Customer Service Quick Reference Guide is a 4 page, glossy cover reference card, 8.5 x 11 in size, bifold with useful and specific information for anyone wanting to learn how to provide excellent customer service. It is colorful, easy to read and portable. The following points are highlighted in this guide: types of customers, customer service before the sale, customer service during the sale, customer service after the sale, training for great service, creating a culture of excellence, excellent customer service as a competitive edge and much more
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Fearless Business Starter exists to help individuals move toward their life purpose by offering business startup education, life preparation knowledge to those entering young adult life, professional development and workplace training skills all in an easy, convenient and affordable reference card. The goal is to help people overcome their fear and frustration of pursuing their life's goals by teaching them to attain knowledge with our quick reference guides, apply the principles of wisdom, discipline and courage to achieve success. We at Fearless Business Starter believe in the God given potential of all individuals. Founded by a college business instructor who aspires to offer every day individuals the knowledge & motivation needed to maximize their potential and realize their dream at affordable prices.
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Book Description Fearless Business Starter, 2009. Condition: New. book. Seller Inventory # M0984261338