This comprehensive guide provides thorough coverage of essential concepts and practical methods needed to succeed in the dynamic field of airport management. Written by a former Assistant Director of Airport Operations, this wide-ranging book explores topics critical for modern aviation management professionals, including airport structure, operations and management, safety and security, air traffic control, capacity and delay, international commerce, human resources, information technology, and funding and financial management. The book also delivers important background information to give you a solid foundation of professional knowledge, covering the history of airports and the U.S. Federal Aviation Administration, as well as airport planning, design, construction, and environmental impact. Drawing on considerable firsthand experience, the author explains numerous keys to success, including marketing to enhance the customer experience; maximizing revenues; managing governmental, legal, and public relations; and handling properties, contracts, and commercial development. Combining essential theory, practical applications, real-world examples, and an extensive glossary of industry terms, AIRPORT MANAGEMENT, First Edition, is an ideal resource for both current and aspiring airport managers who want to succeed in this challenging, rewarding field.
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