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Since 1975, HOW and its subsequent editions have been a prominent reference source for business writers, office personnel, and students. With every new edition, HOW has kept pace with changes in our language and the business environment, striving to provide a useful and easy-to-understand reference manual for all professionals involved in organizational operations. It includes detailed and precise information for writing, formatting, and transmitting communications. Unlike other reference books, HOW 13 is tailored for writing style, grammar, mechanics, and techniques in a business/office environment. This text can be used as a stand-alone reference or as a supplement. Available with InfoTrac Student Collections http://gocengage.com/infotrac.
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Mr. James Clark earned a BS and an MS degree from the University of Southern California. He was a professor of business at Pasadena City College for 11 years and subsequently served as dean of the Business Division for 17 years. Before joining the Pasadena City College staff, Mr. Clark was an assistant professor at California State University, Los Angeles, and a teacher at Burbank and La Puente High Schools. He also taught part-time in the extension programs at UCLA and USC. He has held memberships and offices in professional organizations, such as the California Business Education Association, the National Business Education Association, Delta Pi Epsilon, and The Association for Business Communication. Mr. Clark has conducted a number of communication seminars for the Culinary Union, the American Right of Way Association, Caltrans, the Canadian Right of Way Association, the Los Angeles Executive Training Program, and several large legal firms. He also has authored several articles on business communication. In addition to this prominent book, he has co-authored POWER: PROFESSIONAL WRITER'S ELECTRONIC RESOURCE, published by Cengage South-Western. He has author many other successful texts, including CLARKS' ONLINE REFERENCE MANUAL (South-Western College Publishing); A HANDBOOK FOR BUSINESS PROFESSIONALS (Wadsworth Publishing Company); LANGUAGE AND WORD PROCESSING APPLICATIONS (Glencoe/McGraw-Hill); UNIVERSAL TRANSCRIPTION (PWS-KENT Publishing Company); and COLLEGE BUSINESS MACHINES (Gregg/McGraw-Hill).Review:
1. Grammar and Usage. 2. Punctuation. 3. Capitalization. 4. Number Formats. 5. Hyphenating and Dividing Words. 6. Abbreviations, Acronyms, and Symbols. 7. Words Often Confused and Misused. 8. Elements of Writing Style. 9. Spelling, Proofreading, and Editing. 10. Address Format and Forms of Address. 11. E-Mail Messages, Business Letters, and Memorandums. 12. Reports and Other Business Documents. 13. Employment Application Documents. 14. The Internet and Its Resources. 15. Manual and Electronic File Management.
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