Supervision: Concepts and Practices of Management. - Softcover

Edwin C. Leonard,Edwin Leonard

Softcover

ISBN 10: 1111969809 ISBN 13: 9781111969806

Publisher: Thomson South-Western, 2012

Synopsis

Differentiate yourself in a competitive marketplace with SUPERVISION: CONCEPTS AND PRACTICES OF MANAGEMENT, 12E, International Edition. A blend of traditional management concepts and emerging insights, the book draws from the authors firsthand business experience to deliver the leadership skills hiring managers want, but rarely find, in new recruits. This comprehensive single source for supervisory management expertise addresses the most critical challenges in business today, including globalization, economic turbulence, transitional and temporary workers, virtual employees, technology, outsourcing, downsizing, and much more. Hands-on and practical, SUPERVISION: CONCEPTS AND PRACTICE OF MANAGEMENT, 12E, International Edition complements chapter readings with skill-building techniques and captivating video cases from well-known organizations, letting you experience supervisory roles for yourself. Special attention to diversity and ethics also helps you develop a sense of the real world, and enhances the books ample coverage of communication, decision-making, conflict resolution, and other essential supervisory skills.

About this title

About the Author

Dr. Leonard is Professor Emeritus of Marketing and Management at Indiana University-Purdue University Fort Wayne (I.P.F.W.). During his forty-year tenure, he held various faculty and administrative positions, including Chair of the Management and Marketing Department. Currently part of the Core Leadership Faculty, Master of Science in Leadership at Trine University, he develops and teaches courses in organizational behavior, leadership, human resources, industrial relations, and strategic management. Dr. Leonard also delivered full-service consulting for thirty years, and conducted seminars for thousands of executives. Well published, his research on employee involvement and motivation, organizational culture, climate and leadership, human resource interventions, and case development has appeared in various journals, earned numerous awards, and contributed to five textbooks. Dr. Leonard received his Bachelors, Masters, and Doctorate Degrees from Purdue University.

Review

Part I: SUPERVISORY MANAGEMENT OVERVIEW AND THE ESSENTIAL SKILL. 1. Supervising in Uncertain Times. 2. The Management Functions. 3. Communication: The Key to Supervisory Management. Part II: SUPERVISORY ESSENTIALS. 4. Principles of Motivation. 5. Problem Solving. 6. Positive Discipline. Part III: PLANNING, ORGANIZING, AND STAFFING. 7. Supervisory Planning. 8. Supervisory Organizing at the Department Level. 9. The Supervisor's Role in Preparing Employees for Success. Part IV: LEADING. 10. Supervisory Leadership and the Management of Change. 11. Managing Work Groups, Teamwork, Morale, and Counseling. 12. Supervising a Diverse Workforce. Part V: CONTROLLING. 13. Fundamentals of Controlling. 14. Improving Employee Performance. 15. Resolving Conflicts in the Workplace.

Edition details

• Publisher: Thomson South-Western
• Publication date: 2012
• ISBN 10: 1111969809
• ISBN 13: 9781111969806
• Binding: Paperback
• Language: English