About the Author
Ray Shackleford is a professor and director of the Fire Protection Administration program at California State University at Los Angeles, and a retired fire chief with over 40 years of experience in the fire service. Dr. Shackelford has led and participated in numerous committees and projects that are seen in current academic thought, and in fire department emergency and administrative management practices. His background and knowledge put him in great demand by governmental agencies and nonprofit organizations throughout the United States and as a consultant to governments around the world. He has visited Japan, China, and Taiwan a number of times and has provided valuable assistance in emergency preparedness and fire service operations. A visionary, Dr. Shackelford has been instrumental in the shape of the fire service, as a senior fire official, author, lecturer, and professor.
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