Hotel Front Office: A Training Manual

 
9781259004971: Hotel Front Office: A Training Manual

This revised edition of the ready reference manual aims to train and empower students and professionals with essentials of front office services in the hospitality industry. The content is based on 3-year degree syllabus of hotel management schools and would come handy for any front office professional.

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Book Description Tata McGraw Hill. Book Condition: New. 125900497X This is an International Edition. Brand New, Paperback, Delivery within 6-14 business days, Similar Contents as U.S Edition, printed in Black & White. Choose Expedited shipping for delivery within 3-8 business days. We do not ship to PO Box, APO , FPO Address. In some instances, subjects such as Management, Accounting, Finance may have different end chapter case studies and exercises. International Edition Textbooks may bear a label "Not for sale in the U.S. or Canada" and "Content may different from U.S. Edition" - printed only to discourage U.S. students from obtaining an affordable copy. The U.S. Supreme Court has asserted your right to purchase international editions, and ruled on this issue. Access code/CD is not provided with these editions , unless specified. We may ship the books from multiple warehouses across the globe, including India depending upon the availability of inventory storage. Customer satisfaction guaranteed. Bookseller Inventory # EI_9781259004971

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Book Description Tata McGraw-Hill Education Pvt. Ltd, 2015. Softcover. Book Condition: New. 5th or later edition. This revised edition of the ready reference manual aims to train and empower students and professionals with essentials of front office services in the hospitality industry. The content is based on 3-year degree syllabus of hotel management schools and would come handy for any front office professional. Table of Contents: PART 1 HISTORICAL EVOLUTION 1 1. History of Travel and Tourism 2. History of Lodging 3. History of International Chain Associations PART 2 ASPECTS OF TOURISM 4. Purpose of Travel 5. Role of Tour Operators and Travel Agents 6. Scope of Tourism 7. Role of Airlines 8. Multicultural Awareness PART 3 UNDERSTANDING A HOTEL 9. Types of Lodgings 10. Hotel Organisation 11. Differentiation of Guests PART 4 THE FRONT-OFFICE 12. Front Office Organisation 13. Reservations 14. Reception 15. Uniformed Services 16. Front Office Cashier 17. Night Auditor PART 5 GUEST SERVICES 18. Understanding Guest Service 19. Concierge Services 20. Guest Relations Executive 21. Telecommunications Appendices Printed Pages: 409. Bookseller Inventory # 67107

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Book Description Tata McGraw Hill. PAPERBACK. Book Condition: New. 125900497X We ship from India. PAPERBACK INTERNATIONAL EDITION Brand New Copy. The ISBN-13 or Cover might be different but content is extactly same. We deliver in 5 - 9 days and actively resolve customer issues. Bookseller Inventory # 125900497X-ABA

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Book Description Tata McGraw-Hill Education Pvt. Ltd, 2015. Softcover. Book Condition: New. 5th or later edition. This revised edition of the ready reference manual aims to train and empower students and professionals with essentials of front office services in the hospitality industry. The content is based on 3-year degree syllabus of hotel management schools and would come handy for any front office professional. Table of Contents: PART 1 HISTORICAL EVOLUTION 1 1. History of Travel and Tourism 2. History of Lodging 3. History of International Chain Associations PART 2 ASPECTS OF TOURISM 4. Purpose of Travel 5. Role of Tour Operators and Travel Agents 6. Scope of Tourism 7. Role of Airlines 8. Multicultural Awareness PART 3 UNDERSTANDING A HOTEL 9. Types of Lodgings 10. Hotel Organisation 11. Differentiation of Guests PART 4 THE FRONT-OFFICE 12. Front Office Organisation 13. Reservations 14. Reception 15. Uniformed Services 16. Front Office Cashier 17. Night Auditor PART 5 GUEST SERVICES 18. Understanding Guest Service 19. Concierge Services 20. Guest Relations Executive 21. Telecommunications Appendices Printed Pages: 409. Bookseller Inventory # 67107

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Book Description Softcover. Book Condition: New. 3rd edition. Brand NEW, Paperback International Edition. Black & White or color, Cover and ISBN may be different but similar contents as US editions. Standard delivery takes 5-9 business days by USPS with tracking number. Choose expedited shipping for superfast delivery 2-4 business days by DHL/FEDEX. We also ship to PO Box addresses but by Standard delivery. International Edition Textbooks may bear a label -Not for sale in the U.S. or Canada- etc. printed only to discourage U.S. students from obtaining an affordable copy. Legal to use despite any disclaimer on cover as per US court. No access code or CD included unless specified. In some instances, the international textbooks may have different exercises at the end of the chapters. Printed in English. We may ship the books from multiple warehouses across the globe, including India depending upon the availability of inventory storage. 100% Customer satisfaction guaranteed! Please feel free to contact us for any queries. Bookseller Inventory # LPBDIN41488078

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