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Although social learning is something that we have always done, it has often been ignored or misunderstood by the training industry. Now, however, the proliferation of social tools makes this a powerful way to improve workplace performance. When we consider what social learning means inside an organization, it's not just adding social media to instructional programmes or letting people interact with one another. It's more about helping people learn from one another as they work together - enhanced by collaborative enterprise social tools. Learning in today's networked workplace is not just being trained to do a task, but about learning with and from one another as we face new challenges. In the connected enterprise there is a new role for HR, OD, and L&D departments. This book looks at some of the key ways that organizations can start to support social workplace learning.
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