Synopsis
Libro usado en buenas condiciones, por su antiguedad podria contener señales normales de uso
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About the Author
David Goetsch, Ph.D., was recognized as Technical Instructor of the Year by the U.S. Department of Education in 1984. In 1986, he was honored as Technical Educator of the Year by the Florida Vocational Association. A member of the American Management Association, the Florida Association of Community Colleges, and the American Society for Quality, Goetsch currently serves as vice president and professor emeritus at Northwest Florida State College.
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Quality Management for Organizational Excellence Pearson New International Edition: Introduction to Total Quality
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Quality Management for Organizational Excellence: Introduction to Total Quality (Paperback)
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Paperback. Condition: new. Paperback. For all courses in quality management, quality engineering, quality technology, and continuous process improvement, in universities, colleges, community colleges, and corporate environments. This practical, student-focused text shows how to focus all of an organisations resources on continuous and simultaneous improvement of quality and productivity thereby continually improving both performance and competitiveness. It coherently addresses all elements of quality management, including Lean, Six Sigma, Lean Six Sigma, and many topics that competitive books overlook (e.g., peak performance, partnering, manufacturing networks, culture, and crucial people aspects of quality). Direct and straightforward, it links big picture theories and principles to detailed real-world strategies and techniques. Throughout, critical thinking activities, discussion assignments, and research links promote deeper thinking and further exploration. This edition adds all-new cases, plus new information on topics ranging from supervision to certification, QFD and SPC to benchmarking and JIT. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9781292022338
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