Appreciation Motivation: How to Harness the Magical Power of Appreciation

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9781312255913: Appreciation Motivation: How to Harness the Magical Power of Appreciation
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When you show appreciation to others you improve loyalty and trust. People have a basic need to feel appreciated. People need to know you care. If you're the leader, you can raise morale and create loyalty, job satisfaction, and motivation when you express appreciation to your staff for their efforts. You can invest in your employees now and "pay" them with sincere appreciation and achieve even better performance. Or you can "pay" later by seeing your team's performance sink and overall morale decrease. Sincere appreciation will motivate your team to a higher level and achieve more.

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From the Author:

Few recognize just how very important it is to an employee to be given credit for the work done, to be given recognition and praised for a job well done.    When given what he hungry for, he is much more likely to be generous in giving us what we want from him, whether it is their skill, manual work, ideas or cooperation.

Try it on an employee and watch him immediately "perk up." Also notice how he automatically becomes more friendly and cooperative.

It has also been proved that praise actually enables students to make better grades.  When students were told just before an examination, "You will have little trouble with this test.  It is well within your abilities and intelligence", they made better marks than when their intelligence and ability were run down just prior to the test.  Praising their ability increased their ability.

From the Back Cover:

An insurance company had just completed the best year they ever had in their history, nearly doubling their sales for the year.

The new sales manager had come up with a slogan for the year; "We Appreciate Our Agents". Then they set up a program to prove it. The entire support staff was told to go out of their way to make sure the sales people out in the field were taken care of and made to feel important.  They put together an incentive program where every one could be a winner, not just the few top producers.

They then took it a couple of steps further. At the start of the year, they sent flowers to all the agents' wives and said they appreciated the long hours and evenings away from home.  During the year they sent monthly cards to the agents' wives showing the great trip they would be going on at the end of the year.  The sales that were required to win the trip were very attainable, and everyone would be in a position to go.  The program was so successful they broke every record in the industry.  The person who engineered the program was offered a top position with a competing company and left. The following year, they hired a "run of the mill" manager who did not agree with the program and sales fell dramatically.
 

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