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Performance Evaluation Metrics for Information Systems Development: A Principal-Agent Model (Classic Reprint) - Softcover

 
9781332246373: Performance Evaluation Metrics for Information Systems Development: A Principal-Agent Model (Classic Reprint)

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Excerpt from Performance Evaluation Metrics for Information Systems Development: A Principal-Agent Model The information systems (IS) development activity in large organizations is a source of increasing cost and concern to management IS development projects arc often over-budget, late, costly to maintain, and not done to the satisfaction of the requesting user. These problems exist, in part, due to the organization of the IS development process, where information systems development is typically assigned by the user (principal) to a systems developer (agent). These two parties do rot have perfectly congruent goals, and therefore a contract is developed to specify their relationship. An inability to directly monitor the agent requires the use of performance measures, or metrics, to represent the agent's actions to the principal The use of multiple measures is necessary given the multi-dimensional nature of successful systems development In practice such contracts are difficult to develop satisfactorily, due in pan to an inability to specify appropriate metrics. This paper develops a principal-agent model that provides a set of decision criteria for the principal to use to develop an incentive compatible contract for the agent. These criteria include the precision and the sensitivity of the performance metric. After presenting the formal model, some current software development metrics are discussed to illustrate how the model can be used to provide a theoretical foundation and a formal vocabulary for performance metric analysis. The model is also used in a positive (descriptive) manner to explain why current practice emphasizes metrics that possess relatively high levels of sensitivity and precision. Finally, some suggestions are made for the improvement of current metrics based upon these criteria. About the Publisher Forgotten Books publishes hundreds of thousands of rare and classic books. Find more at www.forgottenbooks.com This book is a reproduction of an impo

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Excerpt from Performance Evaluation Metrics for Information Systems Development: A Principal-Agent Model

In order to provide incentives for the agent to exert greater effort to produce higher levels of the outcomes of interest to the principal, the principal bases the agent's compensation on the jointly observable metrics.

About the Publisher

Forgotten Books publishes hundreds of thousands of rare and classic books. Find more at www.forgottenbooks.com

This book is a reproduction of an important historical work. Forgotten Books uses state-of-the-art technology to digitally reconstruct the work, preserving the original format whilst repairing imperfections present in the aged copy. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in our edition. We do, however, repair the vast majority of imperfections successfully; any imperfections that remain are intentionally left to preserve the state of such historical works.

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  • PublisherForgotten Books
  • Publication date2020
  • ISBN 10 1332246370
  • ISBN 13 9781332246373
  • BindingPaperback
  • LanguageEnglish
  • Number of pages41

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Rajiv D. Banker, Chris F. Kemerer
Published by Forgotten Books, 2020
ISBN 10: 1332246370 ISBN 13: 9781332246373
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Paperback. Condition: New. Print on Demand. This book presents a model to measure software development performance, focusing on agent-principal models in projects. The author concentrates on four dimensions of project performance: initial development cost, maintainability, timeliness, and effectiveness. The model developed in the book argues that, in the long term, both the principal and the agent in a project will benefit from improved metrics. The author applies the model and demonstrates how current measurement criteria preference for cost and schedule metrics over effectiveness metrics in software development projects aligns with the model's expectations. The book concludes by suggesting that although the current industry preference is for metrics that measure precision and sensitivity, future developments in software engineering may mean that other metrics become more widely adopted in the field as more complex dimensions of measurement become easier to measure. This book is a reproduction of an important historical work, digitally reconstructed using state-of-the-art technology to preserve the original format. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in the book. print-on-demand item. Seller Inventory # 9781332246373_0

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Rajiv D. Banker
Published by Forgotten Books, 2018
ISBN 10: 1332246370 ISBN 13: 9781332246373
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Rajiv D. Banker
Published by Forgotten Books, 2018
ISBN 10: 1332246370 ISBN 13: 9781332246373
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