Performance Appraisal: Expert Solutions to Everyday Challenges (Pocket Mentor)

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9781422128831: Performance Appraisal: Expert Solutions to Everyday Challenges (Pocket Mentor)
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One of your most sensitive duties as a manager is conducting performance appraisals. How do you objectively evaluate another person's performance? What guidelines are there for talking to your direct reports about both their strengths and their weaknesses? How can you address a weakness to help an employee develop into a stronger member of your team?
This book teaches you how to prepare for, conduct, and follow up on performance evaluations in ways that link employee performance to your company's and group's goals. You'll learn how to:

- Document employee development right from the start

- Set the appropriate tone in a performance review

- Address a performance problem

- Follow up on next steps with your employee

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About the Author:

Kathleen Jordan, Ph.D., is a leadership coach and organization development consultant who has worked extensively with large organizations in telecommunications, financial services, health care, and government. Her clients include AT&T, US West, Mitel Corporation, the Naval Undersea Warfare Center, and the University of Washington Medical Center. She has written articles for such publications as Harvard Management Update, Harvard Business Review, and Design Management Journal. Kathleen is also the collaborating writer, with authors Doug Lennick and Fred Kiel, Ph.D., for Moral Intelligence: The Key to Leadership Effectiveness and Business Performance (to be published by Financial Times Prentice Hall, Spring 2005).

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