Conflict Management | 50-Minute Manager Series

 
9781424623037: Conflict Management | 50-Minute Manager Series

Duration:
Self-study or classroom training

Description:
The 50-Minute Manager Series was designed to cover critical business and professional development topics in the shortest time possible. Our easy-to-read, easy-to-understand format can be used for self-study or classroom training, or even office training. With a wealth of hands-on exercises, the 50-Minute books keep you engaged and help you retain critical skills.

Whether it's in the form of visible hostility or silent resentment, conflict in the workplace can take a devastating toll on productivity and morale. Managing interpersonal differences is essential to business and protects the emotional health of employees. In this self-paced book, you will learn how to help others settle their differences and work constructively as individuals and groups with a common purpose.

Table of Contents:

Part 1: Foundation
Foundation: Build Commitment
Part Summary

Part 2: Explore
Self-Assessment
Nine Approaches to Managing Conflict and Disagreement
Part Summary

Part 3: Plan
Plan: Gain Support
Part Summary

Part 4: Implement
Implement: Act
Part Summary

Part 5: Follow Through
Follow Through: Stay Involved
Part Summary

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