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BUNDLE: Kapp: Agency-Based Program Evaluation + Martin: Measuring the Performance of Human Services Programs 2e - Softcover

 
9781452269764: BUNDLE: Kapp: Agency-Based Program Evaluation + Martin: Measuring the Performance of Human Services Programs 2e
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Stephen A. Kapp, Agency-Based Program Evaluation: Lessons From Practice
This text aids both students and practitioners in articulating the elements of program evaluation, deepening their understanding of the contextual issues that surround and shape an evaluation. Authors Stephen A. Kapp and Gary R. Anderson offer readers details on the application of useful and accepted evaluation methods. It also shows readers how to make sound decisions in balancing techniques and strategies with the realities of the agency environment.

Lawrence L. Martin, Measuring the Performance of Human Service Programs, Second Edition 
Today stakeholders demand accountability from government and nongovernmental human service organizations. Performance measurement has become the major method of performance accountability. So how can human service organizations develop and utilize program output, quality, and outcome performance measures to satisfy stakeholders? This Second Edition of Measuring the Performance of Human Service Programs explains in detail how to measure and assess program effectiveness. With special attention given to the four types of outcome performance measures―numeric counts, standardized measures, level of functioning (LOF) scales, and client satisfaction―this updated classic is the only resource focused exclusively on performance accountability and performance measurement in the human services.

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About the Author:
Stephen A. Kapp, MSW, Ph.D. is an Associate Professor at the University of  Kansas School of Social Welfare. Dr. Kapp has focused his career on agency-based program evaluation of children and family programs.  He has over twenty years of experience working both externally and internally on agency evaluations. His teaching and writing efforts have focused on evaluation with an emphasis on the use of information by agency staff and giving service recipients a voice in the evaluation process. Currently, he is managing research grants that examine the service experience of young offenders in the Kansas Mental Health System.

Lawrence L. Martin is Professor of Public Affairs, Social Work and Public Administration at the University of Central Florida in Orlando. He was previously on the faculty of the Columbia University School of Social Work in New York City where he directed the program in social work administration. He is the author of 20 books and major monographs and over 100 articles and book chapters.
Review:

"What sets Kapp and Anderson’s book apart is an emphasis for nonevaluators on a succinct argument for conducting evaluations and a thorough discussion of applied ethics in evaluation. Agency-Based Program Evaluation would be a good fit for a program evaluation survey course, especially for those in the social work and human service professions (e.g., family therapists). Practitioners of all specialties who are interested in adding program evaluation activities to their skill set will find this a useful introduction to the field, but it shouldn’t serve as the sole resource."

(Dr. Mike Bonner 2010-12-01)

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  • PublisherSAGE Publications, Inc
  • Publication date2012
  • ISBN 10 1452269769
  • ISBN 13 9781452269764
  • BindingPaperback
  • Edition number1
  • Number of pages365

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ISBN 10:  1412939844 ISBN 13:  9781412939843
Publisher: SAGE Publications, Inc, 2009
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