Interpersonal Relationships - Elsevier eBook on VitalSource (Retail Access Card): Professional Communication Skills for Nurses, 6e
- Covers all mandated topics for nursing professionals, from beginning students to staff development in a variety of settings, including professional collaboration, health team communication, patient-centered care, safety, and hand-off communication.
- Discusses nursing, behavioral, developmental, family, and communication theories, providing an essential foundation and a theoretical perspective of effective communication.
- Offers basic concepts first, followed by applications with emphasis on assessment, providing a sound framework as you prepare for nurse-client interactions.
- Experiential exercises offer the opportunity to practice, observe and critically evaluate your professional communication skills in a safe learning environment.
- Critical Thinking Exercises promote critical thinking processes essential for effective communication in nursing practice.
- Includes case examples throughout, creating empathy for clients' perspectives and needs.
- Offers Ethical Dilemma and Developing an Evidence-Based Practice boxes in each chapter.
- Describes how best to use the electronic health record for clear communication with current information on classification systems, standards of documentation, and telehealth technologies used in nursing.
- Acknowledges humor, gender, and touch as important means of communication in interpersonal relationships.
- Increases awareness of the issues involved in communicating with individuals of various stages of life, clients with special needs, and colleagues in all areas of health care.
- Provides learning objectives, chapter overviews, and a detailed glossary -- all designed to focus your learning and help you organize key content.
- A timely NEW Communicating for a Safe Environment chapter provides practice guidelines in line with The Joint Commission National Patient Safety Goals on improved communication among caregivers.
- NEW Communicating for Continuity of Care chapter defines COC and describes current challenges, and addresses its relational, informational, and management dimensions.
- Enhanced discussion on spirituality and end-of-life needs focuses on trust, empathy, and the nurse-client relationship -- all central components of holistic nursing identified by The Joint Commission as priorities for patient care.
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