In our work lives when something isn't working, we struggle with what part of the problem to tackle first. Do we start with cost reduction? What about morale? Or should we go for process improvements first? We pick the problem to work on, and depending on whether our plan makes sense, one of two things happens. First, we fail - and then we add ''frustration'' to our list of problems. Two, we succeed, and then some new problem pops out to replace the old. We cut 10% out of our budget, and our star performers leave in frustration because we sliced what they saw as a critical program. It's as though the system we're working on is an old inner tube. The moment we patch one hole and add pressure, another spot tears open.
The point is that it's possible to change everything at once. Seem far fetched? Zaffron and Logan make a compelling argument that executives spend their time and money adjusting the systems in which people operate rather than targeting people's performance directly. When the three laws in this book are applied, performance transforms to a level far beyond what most people think is possible. These laws are:
1. How people perform correlates to how situations occur to them.
2. How a situation occurs arises from language.
3. Future - based language transforms how situations occur to people.
Steve Zaffron has helped hundreds of companies envision and effectively implement major change and performance improvement. He presents a proven system for rallying all of an organization's employees around a new vision, and more importantly, making it stick. The focus is on making such transformations permanent and repeatable, providing practical examples from clients such as Apple, Lockheed Martin, Johnson & Johnson, Morgan Stanley, and many others.
"synopsis" may belong to another edition of this title.
Steve Zaffron (Miami, FL) is CEO of Vanto Group, which consults to Lockheed Martin, Apple, Morgan Stanley, Johnson & Johnson, Reebok, NASA and the US Defense Dept, and a senior executive at Landmark Education; he led the design of the ""Landmark Forums"" which have had over a million attendees. Dave Logan (Los Angeles, CA) is Professor at USC's Marshall School of Business, and coauthor of Tribal Leadership. Both are members of The Barbados Group, an internationally-renowned think tank.
"About this title" may belong to another edition of this title.
Shipping:
FREE
Within U.S.A.
Seller: Orion Tech, Kingwood, TX, U.S.A.
Paperback. Condition: Fair. Seller Inventory # 1459635787-4-33339927
Quantity: 1 available
Seller: Upward Bound Books, VALRICO, FL, U.S.A.
Condition: Acceptable. Books may exhibit damage including dents, creases, and folded pages. Some volumes may contain annotations or highlighted sections. PLEASE NOTE that extras or accessories may not be included. Additionally, digital codes and CDs have not been verified for functionality and may be inoperative. Seller Inventory # 59WRXD000QV2_ns
Quantity: 1 available
Seller: Grumpys Fine Books, Tijeras, NM, U.S.A.
Paperback. Condition: very good. little wear and tear. Seller Inventory # Grumpy1459635787
Quantity: 1 available
Seller: Grumpys Fine Books, Tijeras, NM, U.S.A.
Paperback. Condition: new. Prompt service guaranteed. Seller Inventory # Clean1459635787
Quantity: 1 available
Seller: Revaluation Books, Exeter, United Kingdom
Paperback. Condition: Brand New. large print 16 pt edition. 312 pages. 10.00x7.64x0.87 inches. This item is printed on demand. Seller Inventory # zk1459635787
Quantity: 1 available