The "Top 25 Retail KPIs of 2010" report provides insights into the state of retail performance measurement today by listing and analyzing the most visited KPIs for this industry on smartKPIs.com in 2010. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources. While dominated by sales performance and store management, the report also contains KPIs from categories such as customer satisfaction, inventory management and sales variety. This product is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples, representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.
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The KPI Institute is a leading authority on Key Performance Indicators (KPIs) research and education, providing through its publications and training courses insights on how to measure and manage with KPIs. It runs five main research programs, dedicated to performance management, the Balanced Scorecard, KPIs and organisational strategy. The main program, dedicated to documenting and cataloguing how KPIs are used in practice, resulted in the establishment of www.smartKPIs.com, the largest online database of well documented KPI examples, with over 7000 examples from 15 functional areas and 24 Industries. Over the last 8 years, The Institute assisted over 3,000 organizations in finding solutions to their KPI needs.
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Book Description CreateSpace, 2011. Paperback. Book Condition: Brand New. 72 pages. 11.69x8.27x0.17 inches. This item is printed on demand. Bookseller Inventory # zk1466347406