Change or Die: The Business Process Improvement Manual

4.57 avg rating
( 7 ratings by Goodreads )
 
9781466512511: Change or Die: The Business Process Improvement Manual
View all copies of this ISBN edition:
 
 

Leadership success depends on clarifying and simplifying complex problems while maintaining a positive outlook. Change or Die - The Business Process Improvement Manual provides you with the tools to do so. Packed with more than 70 pages of workshop tools, agendas, and activities that detail each of the six stages of the business process improvement (BPI) method, it presents a BPI method that promotes the use of facilitator-led workshops to help you and your team make better decisions.

Developed from empirical research and bolstered by the results of client experience from hundreds of hours of facilitated workshops and BPI activity, Change or Die employs the authors' ENGAGE methodology. To ensure your team achieves its deliverables, the authors walk you through each BPI method. In each chapter you will find:

  • Objectives and deliverables clearly identified
  • Real-world examples from companies the authors have worked with―presented using a global manufacturer as an example
  • Activities, questionnaires, and examples
  • A self-assessment tool to help you measure progress, identify gaps in team performance, and determine team readiness for the next stage

This resource-rich book includes a CD with supplemental activities, challenges, facilitated workshops, templates, tables, and questionnaires―tools designed to ease each participant’s path to project success.

"synopsis" may belong to another edition of this title.

About the Author:

Maxine Attong is passionate about writing, facilitation, and business process improvement. Her strong belief in the power of facilitated teams, the creativity of human beings, and the need for alignment between strategy and process has served as impetus to document her thoughts and experiences in the business process improvements field. Maxine is a graduate of the University of the West Indies (BSc., Accounting) and a Certified Management Accountant (Society of Management Accountants, Ontario). She is also a Certified Manager of Quality with the American Society for Quality, and a life and business coach. Maxine is the chief executive officer of eink Global Company Limited. The company exists to "enhance vision―one process at a time."

Terrence Metz is a founding principal partner and vice president at Morgan Madison and Company. For more than 20 years, through professional and academic endeavors, Terrence has focused on teaching people how to think rather than what to think. His experience has proven that the two most important components to high-quality decision making are:

1. Nobody is smarter than everybody.
2. There is usually more than one right answer.

Terrence is passionate about using and teaching facilitation so that people become more collaborative. He is the lead instructor and primary curriculum developer for MG Rush Performance Learning and introduced the concept of holism to the field of structured facilitation as a method for keeping meetings on target and aligning objectives across an entire organization. With a BS from Northwestern University (NWU, Evanston, Illinois) and an MBA from NWU’s Kellogg School of Management, his experience also includes a Six Sigma Green Belt from Motorola University and additional graduate work in intercultural decision making at Marquette University.

"About this title" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

1.

Maxine Attong; Terrence Metz
Published by Productivity Press
ISBN 10: 1466512512 ISBN 13: 9781466512511
New Quantity Available: 1
Seller:
ayvax
(BRIDGETON, MO, U.S.A.)
Rating
[?]

Book Description Productivity Press. Condition: New. Seller Inventory # 9781466512511

More information about this seller | Contact this seller

Buy New
US$ 45.44
Convert Currency

Add to Basket

Shipping: US$ 6.34
Within U.S.A.
Destination, Rates & Speeds

2.

Metz, Terrence; Attong, Maxine; Attong, Maxine;metz, Terrence
ISBN 10: 1466512512 ISBN 13: 9781466512511
New Quantity Available: 4
Seller:
GreatBookPrices
(Columbia, MD, U.S.A.)
Rating
[?]

Book Description Condition: New. Seller Inventory # 16655947-n

More information about this seller | Contact this seller

Buy New
US$ 51.43
Convert Currency

Add to Basket

Shipping: US$ 2.64
Within U.S.A.
Destination, Rates & Speeds

3.

Maxine Attong, Terrence Metz
Published by Taylor Francis Inc, United States (2012)
ISBN 10: 1466512512 ISBN 13: 9781466512511
New Paperback Quantity Available: 1
Seller:
Book Depository International
(London, United Kingdom)
Rating
[?]

Book Description Taylor Francis Inc, United States, 2012. Paperback. Condition: New. New.. Language: English . Brand New Book. Leadership success depends on clarifying and simplifying complex problems while maintaining a positive outlook. Change or Die - The Business Process Improvement Manual provides you with the tools to do so. Packed with more than 70 pages of workshop tools, agendas, and activities that detail each of the six stages of the business process improvement (BPI) method, it presents a BPI method that promotes the use of facilitator-led workshops to help you and your team make better decisions. Developed from empirical research and bolstered by the results of client experience from hundreds of hours of facilitated workshops and BPI activity, Change or Die employs the authors ENGAGE methodology. To ensure your team achieves its deliverables, the authors walk you through each BPI method. In each chapter you will find: * Objectives and deliverables clearly identified * Real-world examples from companies the authors have worked with-presented using a global manufacturer as an example * Activities, questionnaires, and examples * A self-assessment tool to help you measure progress, identify gaps in team performance, and determine team readiness for the next stage This resource-rich book includes a CD with supplemental activities, challenges, facilitated workshops, templates, tables, and questionnaires-tools designed to ease each participant s path to project success. Seller Inventory # AA69781466512511

More information about this seller | Contact this seller

Buy New
US$ 54.08
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

4.

Maxine Attong, Terrence Metz
Published by Taylor Francis Inc, United States (2012)
ISBN 10: 1466512512 ISBN 13: 9781466512511
New Paperback Quantity Available: 1
Seller:
The Book Depository
(London, United Kingdom)
Rating
[?]

Book Description Taylor Francis Inc, United States, 2012. Paperback. Condition: New. New.. Language: English . Brand New Book. Leadership success depends on clarifying and simplifying complex problems while maintaining a positive outlook. Change or Die - The Business Process Improvement Manual provides you with the tools to do so. Packed with more than 70 pages of workshop tools, agendas, and activities that detail each of the six stages of the business process improvement (BPI) method, it presents a BPI method that promotes the use of facilitator-led workshops to help you and your team make better decisions. Developed from empirical research and bolstered by the results of client experience from hundreds of hours of facilitated workshops and BPI activity, Change or Die employs the authors ENGAGE methodology. To ensure your team achieves its deliverables, the authors walk you through each BPI method. In each chapter you will find: * Objectives and deliverables clearly identified * Real-world examples from companies the authors have worked with-presented using a global manufacturer as an example * Activities, questionnaires, and examples * A self-assessment tool to help you measure progress, identify gaps in team performance, and determine team readiness for the next stage This resource-rich book includes a CD with supplemental activities, challenges, facilitated workshops, templates, tables, and questionnaires-tools designed to ease each participant s path to project success. Seller Inventory # AA69781466512511

More information about this seller | Contact this seller

Buy New
US$ 56.09
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

5.

Maxine Attong (author), Terrence Metz (author)
Published by Taylor and Francis 2012-08-14, Boca Raton, FL (2012)
ISBN 10: 1466512512 ISBN 13: 9781466512511
New paperback Quantity Available: 1
Seller:
Blackwell's
(Oxford, OX, United Kingdom)
Rating
[?]

Book Description Taylor and Francis 2012-08-14, Boca Raton, FL, 2012. paperback. Condition: New. Seller Inventory # 9781466512511

More information about this seller | Contact this seller

Buy New
US$ 53.27
Convert Currency

Add to Basket

Shipping: US$ 7.96
From United Kingdom to U.S.A.
Destination, Rates & Speeds

6.

Maxine Attong
Published by Taylor & Francis Inc
ISBN 10: 1466512512 ISBN 13: 9781466512511
New Paperback Quantity Available: 1
Seller:
THE SAINT BOOKSTORE
(Southport, United Kingdom)
Rating
[?]

Book Description Taylor & Francis Inc. Paperback. Condition: New. New copy - Usually dispatched within 2 working days. Seller Inventory # B9781466512511

More information about this seller | Contact this seller

Buy New
US$ 52.75
Convert Currency

Add to Basket

Shipping: US$ 9.20
From United Kingdom to U.S.A.
Destination, Rates & Speeds

7.

Maxine Attong
Published by Productivity Press (2012)
ISBN 10: 1466512512 ISBN 13: 9781466512511
New Quantity Available: 5
Seller:
Books2Anywhere
(Fairford, GLOS, United Kingdom)
Rating
[?]

Book Description Productivity Press, 2012. PAP. Condition: New. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Seller Inventory # FT-9781466512511

More information about this seller | Contact this seller

Buy New
US$ 50.16
Convert Currency

Add to Basket

Shipping: US$ 11.94
From United Kingdom to U.S.A.
Destination, Rates & Speeds

8.

Maxine Attong; Terrence Metz
Published by Productivity Press (2012)
ISBN 10: 1466512512 ISBN 13: 9781466512511
New Softcover Quantity Available: 1
Seller:
Irish Booksellers
(Portland, ME, U.S.A.)
Rating
[?]

Book Description Productivity Press, 2012. Condition: New. book. Seller Inventory # M1466512512

More information about this seller | Contact this seller

Buy New
US$ 69.13
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

9.

ATTONG, MAXINE; METZ, TERRENCE.
Published by Productivity Press (2012)
ISBN 10: 1466512512 ISBN 13: 9781466512511
New Paperback Quantity Available: 1
Seller:
Herb Tandree Philosophy Books
(Stroud, GLOS, United Kingdom)
Rating
[?]

Book Description Productivity Press, 2012. Paperback. Condition: NEW. 9781466512511 This listing is a new book, a title currently in-print which we order directly and immediately from the publisher. For all enquiries, please contact Herb Tandree Philosophy Books directly - customer service is our primary goal. Seller Inventory # HTANDREE0186583

More information about this seller | Contact this seller

Buy New
US$ 61.48
Convert Currency

Add to Basket

Shipping: US$ 10.61
From United Kingdom to U.S.A.
Destination, Rates & Speeds

10.

Maxine Attong, Terrence Metz
Published by Taylor Francis Inc, United States (2012)
ISBN 10: 1466512512 ISBN 13: 9781466512511
New Paperback Quantity Available: 1
Seller:
Book Depository hard to find
(London, United Kingdom)
Rating
[?]

Book Description Taylor Francis Inc, United States, 2012. Paperback. Condition: New. New.. Language: English . This book usually ship within 10-15 business days and we will endeavor to dispatch orders quicker than this where possible. Brand New Book. Leadership success depends on clarifying and simplifying complex problems while maintaining a positive outlook. Change or Die - The Business Process Improvement Manual provides you with the tools to do so. Packed with more than 70 pages of workshop tools, agendas, and activities that detail each of the six stages of the business process improvement (BPI) method, it presents a BPI method that promotes the use of facilitator-led workshops to help you and your team make better decisions. Developed from empirical research and bolstered by the results of client experience from hundreds of hours of facilitated workshops and BPI activity, Change or Die employs the authors ENGAGE methodology. To ensure your team achieves its deliverables, the authors walk you through each BPI method. In each chapter you will find: * Objectives and deliverables clearly identified * Real-world examples from companies the authors have worked with-presented using a global manufacturer as an example * Activities, questionnaires, and examples * A self-assessment tool to help you measure progress, identify gaps in team performance, and determine team readiness for the next stage This resource-rich book includes a CD with supplemental activities, challenges, facilitated workshops, templates, tables, and questionnaires-tools designed to ease each participant s path to project success. Seller Inventory # BTE9781466512511

More information about this seller | Contact this seller

Buy New
US$ 74.05
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

There are more copies of this book

View all search results for this book