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The Lean Healthcare Assessment and Gap Analysis is based on a Plan, Do, Check, Act (PDCA) or Assess, Diagnosis, Treat, and Prevent improvement cycle. The questions are based on The Malcolm Baldrige Award Criteria and are the key ingredients to ensure your organization delivers quality care to patients. In that endeavor, take this assessment which has 5 main categories of Leadership, Patient Focus, Process Management, Staff Management, and Information and Analysis - with over 25 sub-categories to establish a benchmark for your hospital, clinic or physician group practice. The leader and team members should complete the assessment individually or as a team, with active debate. The results are compiled on a Radar Chart. A detailed Improvement Guide will assist you to the various Lean Six Sigma tools to work on attaining the next level.
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Great tool for getting your Lean team aligned as well as it provides insights into other areas that need improvement. --Judy Dean, CIS, Newham University Health System
The Lean Healthcare Assessment and Gap Analysis was a great way to confirm that we need to improve. We are planning on conducting this Assessment every six months. It brings awareness to all the systems and processes to ensure we take a comprehensive approach to problem solving and continuous improvement. Great tool! --David Gowens, H.R. Director, I.V.P., Intl.
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