Difficult Conversations in a Week: A Teach Yourself Guide

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9781471801662: Difficult Conversations in a Week: A Teach Yourself Guide
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Learn the right approach to tricky work conversations to advance your career

Written by Martin Manser, a leading expert on communication, this book quickly teaches you the insider secrets you need to achieve positive results during difficult conversations. The seven straightforward chapters feature the key points of the subject, as well as questions to ensure you have taken it all in. There are also cartoons and diagrams throughout that make this book a more enjoyable and effective learning experience.
Learn in a week, what the experts learn in a lifetime!

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About the Author:

Martin Manser teaches at the London College of Communication, and has led courses for organisations including Capita, Department of Education, and Network Rail.

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Other Popular Editions of the Same Title

9781473607804: Difficult Conversations in a Week: How to Have Better Conversations in Seven Simple Steps

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ISBN 10:  1473607809 ISBN 13:  9781473607804
Publisher: Teach Yourself, 2017
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