Managerial Control of American Workers: Methods and Technology from the 1880s to Today

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9781476664996: Managerial Control of American Workers: Methods and Technology from the 1880s to Today

Today, surveillance and regulation of employees are pervasive at all levels (except the highest) in a wide variety of American workplaces. Digital information systems have become important tools of managerial control. The constraints built into these systems by so-called "business process reengineering" are a continuation of scientific management principles developed during the late 19th century. Additional means of control have included employment-based "welfare capitalism," and human relations and corporate culture approaches.

This book provides fresh insight into various practices of managerial control from the 1880s to the present and their effects on work organization and quality, and worker skill requirements.

The author highlights current developments--including those focused on highly skilled knowledge workers--accounting for enhanced automation, offshoring and related changes in the production and distribution of goods and services.

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About the Author:

Mel van Elteren is an emeritus associate professor of social sciences at Tilburg University in the Netherlands. He has published several books and articles in sociology, social psychology and cultural studies, with special interest in American society, politics and labor.

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Book Description McFarland Co Inc, United States, 2017. Paperback. Book Condition: New. Language: English . Brand New Book. Today, surveillance and regulation of employees at all levels (except the highest) of the American workplace are pervasive. Digital information systems have become important tools of managerial control, along with the principles of human relations and corporate culture, and employment-based welfare capitalism.The constraints built into these systems through what some call business process reengineering are a continuation of scientific management principles developed during the late 19th century. This book provides fresh insight into various practices of managerial control from the 1880s to the present and their effects on work organization and quality, and worker skill requirements. The author highlights current developments, accounting for enhanced automation, offshoring and related changes in the production and distribution of goods and services. Bookseller Inventory # AAC9781476664996

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