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Quality 101 is Juran's guide to basic organizational quality. This book: · Displays the relationship between key quality management concepts and techniques that are required to achieve quality · Explains the differences between Quality Control and Quality Improvement · Explains critical to quality concepts · Displays a control plan to begin to "measure what matters" · Provides prerequisite knowledge about Control before undertaking Root Cause Corrective Action This guide will allow readers to develop a greater understanding of the relationship between key quality management concepts and techniques that are required to achieve quality. Readers will learn the difference between Quality Control and Quality Improvement basics, and will gain prerequisite knowledge about Control before undertaking Root Cause Corrective Action.
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Juran is the right partner to improve your performance. Our services and training, publications, support materials, and personnel are unparalleled. We are experts at preparing system leaders, managers, and the workforce with the practical skills and in-depth knowledge needed to achieve tangible, rapid results on the job. The learning experience offered through our mentoring, training, and certifications is designed to provide our clients the means to accelerate their performance improvement efforts, deliver enhanced value and quality to internal and external customers, and increase their organization’s profitability.
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