Lean Six Sigma Yellow Belt: Service (Juran Service)

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9781484138854: Lean Six Sigma Yellow Belt: Service (Juran Service)

Lean Six Sigma is a result of two powerful methodologies (Lean and Six Sigma) that have a complementary toolkit. Combining the two techniques with effective team skills has provided vast improvements in many organizations. The fundamental objective of Juran’s Lean Six Sigma Service curriculum is to develop a methodology and strategy that enable individuals and organizations to successfully improve processes and reduce variation. At a project level the Lean Six Sigma DMAIC process (Define, Measure, Analyze, Improve, and Control) is an improvement system for existing processes falling below specification and provides methods for obtaining breakthrough improvement. Yellow Belts are active participants in the process being improved. They can also be ad-hoc team members working as subject matter experts who help project teams from time to time sharing their specialized knowledge. Becoming a Yellow Belt is the first tier beyond basic awareness training in Juran’s Lean Six Sigma Service training program.

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About the Author:

Juran Global is a US based, internationally-acclaimed, business improvement consulting and training organization founded as Juran Institute in 1979, by Dr. Joseph M. Juran. Dr. Juran was one of the most internationally recognized pioneers and visionaries in attaining business results through the management of quality as viewed by the customer. The new Juran Global under the leadership of Joseph A. DeFeo M.B.A., Dr. Juran’s contemporary, is providing these materials for the global marketplace to assure Dr. Juran’s methods are properly presented for maximum results. Juran Global is available to conduct this workshop at your location, anywhere in the world or through our distant learning programs. Juran Global offers best-in-class assessment, benchmarking, consulting, and training services to implement operational excellence programs aimed at improving business results. Our services include assessment tools that benchmark against international best practices, and training programs to deploy operational excellence, change management, and quality management.

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