Most subscription-based medical offices (whether it's monthly or annual billing) have 1 to 3 employees. Not only is hiring the wrong "essential" staff important, it can be expensive lesson if you make the wrong choice. For many of the concierge-style and direct-pay physicians we talk to each today, it seems harder than ever to find good employees who understand and believe it what you're doing, have a solid work ethic who know how to deal with patients. “Business is tough,” says one concierge physician in Fort Worth, TX. “If you are doing something just for the money, you are never going to enjoy it. You will be the hardest boss you have ever had. So, find people you enjoy working around that will support and assist you. Follow this advice and you will set yourself up for an enjoyable future in this field.” Our national trade publications hear from doctors that the nurses, employees and administrative assistants they hire are frequently late, unmotivated or incapable of doing the tasks that are required. Many physicians tell us they DO NOT provide a written job description at the time they hire their employee(s) and the ones who do, are often to busy to reference it later to help grade the employees performance when it comes time for a performance review. Doctors have told me on several occasions, “Hiring one of my patients never works -- and, if I do, they want to start in a management position."
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