Patient Centricity: Achieving Positive Patient Outcomes and Bottom Line Results A Professional Guide for Improving Healthcare Performance Levels and the Global Patient Experience

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9781514411025: Patient Centricity: Achieving Positive Patient Outcomes and Bottom Line Results A Professional Guide for Improving Healthcare Performance Levels and the Global Patient Experience

A Must Read for Healthcare Professionals!

Over 400-Hundred-Plus Patient Commentaries reveal valuable insights about how to successfully meet CMS Regulatory Requirements. Learn how to create productive patient-centric relationships and achieve positive psychosocial outcomes.

Serve your patients better by reading their commentaries and understanding their motivations, personal preferences, and feelings related to care and life after a diagnosis. The shared real-life patient commentaries cover a broad scope of emotional and personal issues:

"If only ..."
"I am not just a number!"
"Life has given me the pink slip."
"I need someone to please listen!"
"I feel I am fading into invisibility."
"Is this care facility a place of bondage or courage?"
"I wish I knew more about my condition and what options I have.
"I have been sabotaged by this ungodly disease. My life will never be the same!"

The real-life shared commentaries speak to the patient's psychosocial well- being and environmental care conditions. Provided are explanations and interpretations of patients' verbalized thoughts on a variety of vital care topics related to the global patient care experience. This educational resource guide will help enable health-care professionals to design enhanced patient-centric cultures of care.

This educational resource guide will help enable health-care professionals to create improved plans of care and satisfy the CMS mandate to achieve and maintain positive psychosocial outcomes.

Patient Centricity is an essential educational tool for health-care facility administers, staff developers, educators, social workers, nurses, caregivers, and physicians. It is indispensable for care management teams to help assure a perpetual state of survey readiness and compliance with state and federal regulatory requirements.

Remember, through a better understanding, there comes a better level of care and service.


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About the Author:

Hello, I am your author, Doug Raisch, and I am a practiced health-care professional. I have dedicated my time and talents to the betterment of other people's lives. My professional career spans a twenty-plus year period and continues today. The scope of my career is extensive and encompasses working in assisted living, nursing home, and hospice care environments. I am currently and have served primarily in the role as a medical social worker. The knowledge I share within this book is derived from practical work experience and through my University of California, Berkeley, education. As a seasoned health-care professional, I have acquired a wealth of knowledge in regard to patient perspectives and how to nurture quality patient relationships. My career within the helping profession has encouraged me to pen this resource guide for the benefit of both the health-care professional as well as the care receiver, the patient. Be prepared! This has been my maxim over the course of my career. I have written this educational resource guide in order to share learned wisdom and evidenced-based research in regards to how to build productive caregiver-patient relationships. It is my desire to educate you, the health-care professional, and make certain that you are capably prepared to meet the future relational challenges of your chosen vocation. This resource provides you the essentials to achieve positive relational outcomes with patients. Trust me, reading this resource will help you maximize your potential of achieving your plan of care goals. It is my sincere desire that you will benefit from the shared wisdom contained within the pages of this resource guide and apply it to your own specialized area of patient care. May you excel in your vocation as a health-care professional.

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