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By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for the Local Government, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major functions of the Local Government, such as: - Budget and Finance - Community – Quality of Life - Culture, Recreation and Entertainment - Economic and Business Affairs - Environment - General Local Administration - Public Safety - Public Services - Social Services
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The KPI Institute is the global authority on Key Performance Indicators (KPIs) research and education, providing through its publications and training courses insights on how to measure performance and learn with KPIs. It operates www.smartKPIs.com, the result of the research program dedicated to documenting and cataloging how KPIs are used in practice, an online portal containing the largest collection of well documented KPI examples, supported by a community of tens of thousands of members.
Over the last six years, the team at The KPI Institute:
The main activities of The Institute include:
"smartKPIs.com provided a simple yet powerful scorecard and dashboard model to start building our own with our business intelligence tools."
Humberto E Della Torre, El Salvador
"I was pleasantly surprised of the level of experience and knowledge of the smartKPIs.com team. The toolkit delivered was what I had anticipated to be."
Alex Giammona, Australia
"Guys we are very thankful of the hard work you do. Your website really guides us on the daily performance management of our organization."
Omphile Macheng, Botswana
"Really a very good and useful website, I am excited about the content and comprehensiveness of data on your website, and I will recommend it to all professional in the governmental sector in United Arab of Emirates, Wish you all the best."
Mahdi El Horchi, United Arab Emirates
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