Managing Overdues: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians)

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9781555702915: Managing Overdues: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians)
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Based on findings from a survey of public library systems across the country, this text is a guide to the subject of library overdues. It contains helpful tips, techniques, and examples of successful strategies currently used by librarians.

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From Library Journal:

Edited by Virginia's 1997 Public Library Director of the Year, this volume describes some alternatives for handling overdues in libraries. Chapters are written by practicing librarians with relevant experience who discuss advantages and pitfalls of such methods as prosecution of offenders, use of credit bureau and collection agencies, and "set-off" programs to collect on outstanding claims from taxpayers to whom the state owes a tax refund or lottery winnings. Though all but one of the contributors are from public libraries, many principles apply to other types of libraries. While some sections of the manual suffer from an overabundance of procedural detail, perhaps the most valuable section includes a review of arguments favoring and opposing fines and a well-organized annotated bibliography. Recommended for managers engaged in evaluating alternatives for handling overdue materials.?Lyn Hopper, Chestatee Regional Lib. Sys., Dahlonega, GA
Copyright 1998 Reed Business Information, Inc.

From Booklist:

From the results of surveys she conducted in the 1980s, editor Hansel estimates that somewhere between 6 million and 11 million library items become long-term overdues every year, a loss rate that may exceed $200 million in value. This book presents the varied results of several different approaches to solving this problem: taking offenders to court, using an electronic notification system (ENS), reporting outstanding loans to the local credit bureau, and employing a collection agency. Three chapters deal with state setoff programs (having outstanding debt subtracted from tax refunds, lottery winnings, etc.) to collect fines and replacement costs. Another discusses such matters related to fines as public relations, punishment, and money raising; it concludes that each institution must decide whether to charge. Edward Swanson

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