The Service Advantage: How to Identify and Fulfill Customer Needs

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9781556232473: The Service Advantage: How to Identify and Fulfill Customer Needs
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Shows how utilities, hospitals, hotels, cruise lines, restaurants, banks, airlines, and retail stores identify and fulfilling customer needs

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Karl Albrecht; Lawrence Bradford
Published by McGraw-Hill Professional Publishing (1989)
ISBN 10: 1556232470 ISBN 13: 9781556232473
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Book Description McGraw-Hill Professional Publishing, 1989. Hardcover. Condition: New. Fast service! Please note that many once-plentiful vintage titles are becoming unavailable. Why? Because there are no more! Free, automatic 1st class upgrade for books under 16 ounces. Free Delivery confirmation. 14 years of Web selling. Satisfaction guaranteed. Seller Inventory # 1107180102

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Karl Albrecht, Lawrence Bradford
Published by Irwin Professional Pub (1989)
ISBN 10: 1556232470 ISBN 13: 9781556232473
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Book Description Irwin Professional Pub, 1989. Hardcover. Condition: New. Seller Inventory # DADAX1556232470

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Albrecht, Karl
ISBN 10: 1556232470 ISBN 13: 9781556232473
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Book Description Hardcover. Condition: New. This book is hardcover. The item is Brand New! Fast Shipping - Safe and Secure - Ships from Utah! Book may have minor shelf wear and/or sticker residue. Seller Inventory # 2RU7DC00001P

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Albrecht, Karl, Bradford, Lawrence
Published by Irwin Professional Pub (1989)
ISBN 10: 1556232470 ISBN 13: 9781556232473
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Book Description Irwin Professional Pub, 1989. Hardcover. Condition: New. Never used!. Seller Inventory # P111556232470

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Albrecht, Karl; Bradford, Lawrence
Published by Irwin Professional Pub
ISBN 10: 1556232470 ISBN 13: 9781556232473
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Book Description Irwin Professional Pub. Hardcover. Condition: New. 1556232470 New Condition. Seller Inventory # NEW7.3127813

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