The Service Advantage: How to Identify and Fulfill Customer Needs

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9781556232473: The Service Advantage: How to Identify and Fulfill Customer Needs
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Shows how utilities, hospitals, hotels, cruise lines, restaurants, banks, airlines, and retail stores identify and fulfilling customer needs

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Albrecht, Karl
ISBN 10: 1556232470 ISBN 13: 9781556232473
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Book Description Hardcover. Condition: New. This book is hardcover. The item is Brand New! Fast Shipping - Safe and Secure - Ships from Utah! Book may have minor shelf wear and/or sticker residue. Seller Inventory # 2RU7DC00001P

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Karl Albrecht, Lawrence Bradford
Published by Irwin Professional Pub (1989)
ISBN 10: 1556232470 ISBN 13: 9781556232473
New Hardcover Quantity Available: 1
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Ergodebooks
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Book Description Irwin Professional Pub, 1989. Hardcover. Condition: New. Seller Inventory # DADAX1556232470

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