Management: Total Quality in a Global Environment

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9781557866110: Management: Total Quality in a Global Environment
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This introductory text for management students is exceptional in that it integrates quality as a theme throughout. Features include: * 18 chapters, making this text manageable for a one-semester course * Examples from over 125 international companies * Icons in the margins distinguishing US-based and none US-based company examples * Cases with TQM applications integrated throughout each chapter * A quality, international, ethics, and diversity exhibit in each chapter * Experiential learning excercises in each chapter * Critical thinking questions at the end of each major section within each chapter * Chapter summaries

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This comprehensive and concise introductory text for management students is exceptional in that it integrates quality as a theme throughout. It provides an authoritative examination of the principles of management and although it is based on the guidelines of TQM, it also covers the management fundamentals of planning, organizing, directing and controling.

Features include:

  • A quality, international, ethics and diversity exhibit in each chapter
  • Critical thinking questions at the end of each major section within each chapter
  • Chapter summaries
  • Definitions of key terms as they appear.
The book contains eighteen chapters and is therefore manageable and easy to use. To aid student learning, extensive case studies are included throughout, based on over 125 international companies such as Coca-Cola, General Motors, Ford Motor Company, Honda and the Disney Corporation. Cases specific to TQM are integrated throughout each chapter and key terms are highlighted for ease of use. Further teaching aids include a complete Instructor's Manual and a computerised test bank.

About the Author:

Michael J. Stahl is Associate Dean and Professor of Management in the College of Business Administration at the University of Tennessee in Knoxville.

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9781557866103: Management: Total Quality in a Global Environment

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Publisher: Wiley, 1995
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Book Description Basil Blackwell Inc, US, United States, 1995. Paperback. Condition: New. Language: English. Brand new Book. This introductory text for management students is exceptional in that it integrates quality as a theme throughout. Features include: aeo 18 chapters, making this text manageable for a one--semester course aeo Examples from over 125 international companies aeo Icons in the margins distinguishing US--based and none US--based company examples aeo Cases with TQM applications integrated throughout each chapter aeo A quality, international, ethics, and diversity exhibit in each chapter aeo Experiential learning excercises in each chapter aeo Critical thinking questions at the end of each major section within each chapter aeo Chapter summaries. Seller Inventory # AAH9781557866110

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Book Description Basil Blackwell Inc, US, United States, 1995. Paperback. Condition: New. Language: English. Brand new Book. This introductory text for management students is exceptional in that it integrates quality as a theme throughout. Features include: aeo 18 chapters, making this text manageable for a one--semester course aeo Examples from over 125 international companies aeo Icons in the margins distinguishing US--based and none US--based company examples aeo Cases with TQM applications integrated throughout each chapter aeo A quality, international, ethics, and diversity exhibit in each chapter aeo Experiential learning excercises in each chapter aeo Critical thinking questions at the end of each major section within each chapter aeo Chapter summaries. Seller Inventory # AAH9781557866110

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