Crisp: Beyond Customer Service, Revised Edition: Effective Programs for Retaining Your Customers (Fifty-Minute Series Book)

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9781560524618: Crisp: Beyond Customer Service, Revised Edition: Effective Programs for Retaining Your Customers (Fifty-Minute Series Book)
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This book can help you and your organization go beyond customer service to retain and satisfy established clientele. Within this self-study guide are 50 useful tips to increase customer satisfaction, generate meaningful feedback, and develop loyalty.

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Gerson, Richard
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Gerson, Richard
Published by Crisp Learning (1998)
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Gerson, Richard
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