Crisp: Customer Service Nightmares (Crisp Professional Series)

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9781560524984: Crisp: Customer Service Nightmares (Crisp Professional Series)
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From the Experience of everyone's worst day comes a collection of real stories of some of the worst customer service nightmares ever experienced. With invaluable clarity, Nancy Friedman, The Telephone Doctor(R), examines these incredible stories and shares her experienced insights with you. A perfect primer on the worst customer service practices and how to avoid or correct them.

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Friedman, Nancy
Published by Crisp (1998)
ISBN 10: 1560524987 ISBN 13: 9781560524984
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Book Description Crisp, 1998. Paperback. Condition: New. Softcover remainder, new. Seller Inventory # 67579

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Nancy J. Friedman
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Nancy J. Friedman
Published by Crisp Learning (1998)
ISBN 10: 1560524987 ISBN 13: 9781560524984
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Book Description Crisp Learning, 1998. Paperback. Condition: New. 1. Seller Inventory # DADAX1560524987

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Nancy J. Friedman
Published by Crisp Learning (1998)
ISBN 10: 1560524987 ISBN 13: 9781560524984
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Book Description Crisp Learning, 1998. Condition: New. book. Seller Inventory # M1560524987

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