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Customer Service Nightmares: 100 Tales of the Worst Experiences Possible, and How They Could Have Been Fixed - Softcover
From the Experience of everyone's worst day comes a collection of real stories of some of the worst customer service nightmares ever experienced. With invaluable clarity, Nancy Friedman, The Telephone Doctor(R), examines these incredible stories and shares her experienced insights with you. A perfect primer on the worst customer service practices and how to avoid or correct them.
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- PublisherCrisp Pub Inc
- Publication date1998
- ISBN 10 1560524987
- ISBN 13 9781560524984
- BindingPaperback
- Edition number1
- Number of pages149
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Customer Service Nightmares
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Book Description Paperback. Condition: New. Softcover remainder, new. Seller Inventory # 67579
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Crisp: Customer Service Nightmares (Crisp Professional Series)
Published by
Crisp Learning
(1998)
ISBN 10: 1560524987
ISBN 13: 9781560524984
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Paperback
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Book Description Paperback. Condition: New. Seller Inventory # Abebooks421935
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