From the Experience of everyone's worst day comes a collection of real stories of some of the worst customer service nightmares ever experienced. With invaluable clarity, Nancy Friedman, The Telephone Doctor(R), examines these incredible stories and shares her experienced insights with you. A perfect primer on the worst customer service practices and how to avoid or correct them.
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Book Description Paperback. Book Condition: New. Brand new, may have publishers remainder mark. Bookseller Inventory # 34FDOE002LL8
Book Description Crisp, 1998. Paperback. Book Condition: New. Softcover remainder, new. Bookseller Inventory # 67579
Book Description Paperback. Book Condition: New. Softcover Book, Condition: New. 1st Edition. [Please Read Carefully Before Buying], This Is An International Edition. Printed In Black and White. 149 Pages, Book Cover And ISBN No May Be Different From US Edition. Restricted Sales Disclaimer Wordings Not For Sales In USA And Canada May Be Printed On The Cover Of The Book. Standard Shipping 7-14 Business Days. Expedited Shiping 4-8 Business Days. ***WE DO NOT ENTERTAIN BULK ORDERS.*** The Books May Be Ship From Overseas For Inventory Purpose. Bookseller Inventory # 501895
Book Description Paperback. Book Condition: New. New Softcover International Edition, Printed in Black and White, Different ISBN, Same Content As US edition, Book Cover may be Different, in English Language. Bookseller Inventory # 31986
Book Description Crisp Learning, 1998. Paperback. Book Condition: New. 1. Bookseller Inventory # DADAX1560524987
Book Description Book Condition: Brand New. Book Condition: Brand New. Bookseller Inventory # 97815605249841.0
Book Description Crisp Learning, 1998. Paperback. Book Condition: New. Bookseller Inventory # P111560524987
Book Description Crisp Learning. PAPERBACK. Book Condition: New. 1560524987 New Condition. Bookseller Inventory # NEW6.0737595