After completing this course, you'll have the skills to build and maintain long-term customer relationships, handle difficult people, and overcome barriers to customer satisfaction. By learning to define targets for superior customer service, you will create repeat business with every customer contact you make. Providing superior service means solving problems, dealing with frustrations and stress, giving and receiving feedback, avoiding placing blame on others, and communicating effectively. This course will teach you all the critical skills to achieve outstanding customer satisfaction.
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Book Description Crisp Learning. PAPERBACK. Book Condition: New. 1560525231 Ships promptly. Bookseller Inventory # GHT2739FCGG082017H0769
Book Description Crisp Learning, 2000. Paperback. Book Condition: New. Bookseller Inventory # P111560525231
Book Description Crisp Learning. PAPERBACK. Book Condition: New. 1560525231 New Condition. Bookseller Inventory # NEW7.1591804
Book Description Crisp Learning, 2000. Paperback. Book Condition: New. book. Bookseller Inventory # M1560525231