Frames of Reference: How Men and Women Can Overcome Communication Barriers and Increase Their Effectivness at Work

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9781560795322: Frames of Reference: How Men and Women Can Overcome Communication Barriers and Increase Their Effectivness at Work
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A three-part program addressing gender-based communication problems stresses objectivity, analysis of context, and reflection on successful and unsuccessful communication experiences

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The once vast wilderness of gender communications has been so thoroughly explored by scholars and social scientists in recent decades that new revelations are rare. Consequently, many authors attempt to put a new spin on known information. First-time author Rudman, a management communications trainer who works with Fortune 500 companies, has produced such a book. Focusing exclusively on barriers in the workplace, Rudman recasts communicative behaviors into a familiar technological metaphor?the video recorder remote control. She uses "video-tapes" of problematic communication scenarios to get men and women to pause and think about their communication styles. Techniques like "freeze framing," "reframing," and "taking snapshots" are developed. The technology metaphor, however, fails to shed much insight into the true dynamics of intergender communication, and her straightforward, clinical style hardly draws the reader into the scenarios. Public libraries looking for a text on cross-gender workplace communication should purchase Deborah Tannen's superior Talking from 9 to 5 (LJ 11/1/94); Rudman's work is a marginal purchase.?David R. Johnson, Louisiana State Univ. Lib., Eunice
Copyright 1995 Reed Business Information, Inc.

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