Training Ain't Performance

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9781562863678: Training Ain't Performance

Despite the explicit emphasis on bottom-line results in the workplace, a great deal of confusion exists regarding what constitutes achievement, and how training should and does relate to performance.Training Ain't Performance untangles the myths and outright fallacies propagated in the workplace.

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About the Author:

Harold D. Stolovitch, CPT, is a graduate of both McGill University in Canada and Indiana University in the United States where he completed a doctorate and postdoctoral work in instructional systems technology. With one foot solidly grounded in the academic world and the other in the workplace, he has conducted a large number of research studies and practical projects always aimed at achieving high learning and performance results.

In addition to creating countless instructional materials for a broad range of work settings, Stolovitch has authored more than 300 articles, research reports, book chapters, and books. He is a past president of the International Society for Performance Improvement (ISPI), former editor of thePerformance Improvement Journal, and editorial board member of several human resource and performance technology journals.

He has won numerous awards throughout his 40-year career, including the Thomas F. Gilbert Award for Distinguished Professional Achievement, ISPI's highest honor; Member-for-Life, the President's Award for Lifetime Achievements from the Canadian Society for Training and Development, their highest honor; and in 2004, he and his team won the ASTD Outstanding Research Award for their work on Incentives, Motivation, and Workplace Performance.

Stolovitch is an emeritus professor, Université de Montréal, where he headed the instructional and performance technology graduate programs and was the School of Educational Sciences associate dean of research. He is also a former Distinguished Visiting Scholar and clinical professor of human performance at work, University of Southern California. Stolovitch is a principal of HSA Learning & Performance Solutions LLC.

Erica J. Keeps, CPT, holds a master's degree in educational psychology from Wayne State University, Detroit, and a bachelor's degree from the University of Michigan, where she later became a faculty member in the Graduate Business School Executive Education Center.

Her 40-year professional career has included training management positions with J.L. Hudson Co. and Allied Supermarkets and senior-level learning and performance consultant positions with a wide variety of organizations. Keeps has not only produced and supervised the production of numerous instructional materials and performance management systems, but has also published extensively on improving workplace learning and performance. She has provided staff development for instructional designers, training administrators, and performance consultants. Keeps has been acknowledged by many learning and performance leaders as a caring mentor and major influence in their careers.

She is a former executive board member of the ISPI; a past president of the Michigan Chapter of ISPI; and a Member-for-Life of the Michigan, Montreal, and Los Angeles ISPI chapters. Among her many awards for outstanding contributions to instructional and performance technology is ISPI's Distinguished Service Award for her extensive leadership roles. Keeps is the managing director and a principal of HSA Learning & Performance Solutions LLC.

Review:

Finally, a book that clearly explains what a performance consultant does! I have struggled with this for years. Stolovitch and Keeps have clearly nailed it. This is even better than Telling Ain't Training; now you get the full picture of what it takes to improve employee performance. Read it and get to work! --Petti Van Rekom, ED.D., CPT, Regional Training and Development Manager, The Coffee Bean and Tea Leaf

Keeps and Stolovitch have 'connected the dots' for us. Everything in this book is practical and engaging and, most importantly, will help you be successful! You can't miss! They have captured the essence of training vs. performance differentiation. Through a series of practical, engaging step-by-step cases, you learn the fundamentals of performance diagnosis and associated solutions. --Charlene Wells, CPT, Program Manager, Corporate Education, Development, and Training, Sandia National Laboratories

Stolovitch and Keeps use a refreshing writing style to blend research and experience in ways that make practical application leap off the pages. I highly recommend Training Ain't Performance for trainers, HR professionals, frontline managers, and executives. It is a must-read for anyone who wants to cut through the fog of learning and performance to make a real difference in his or her organization. --Marc J. Rosenberg, PhD., CPT. Consultant, Marc Rosenberg Associates

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