Learn how to:
* Hire and retain employees
* Set policies for efficient operations of the management office and on-site amenities
* Qualify prospective residents and develop up-to-date lease forms
* Establish effective policies for residents
* Maintain the property, both to attract new residents and to retain existing ones
* Target your marketing efforts, use advertising media to increase leasing traffic, and "sell" your apartment to new prospects
* Effectively set and raise rents and collect all rent due
* Upgrade and renovate apartment buildings to extend the useful life of the investment officials will benefil your residents and the community as a whole
In addition, this book provides straightforward advice on property insurance, budgeting and accounting, and record keeping. Use of technological innovations that expand the manager's toolkit (pagers, computer hardware and software, the Internet) is also covered along with a glossary and a comprehensive index.
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