Love 'em or Lose 'em: Getting Good People to Stay

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9781576751404: Love 'em or Lose 'em: Getting Good People to Stay
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With every employee who walks out the door costing up to 200 percent of their annual salary to replace, retention is one of the most important issues facing business today. This bestseller gives everyone from CEO to front-line supervisor solutions for keeping the employees they simply cant afford to lose. The authors show that what employees really want, even more than bigger salaries, are meaningful work, opportunities for growth, excellent bosses, and a sense of connection to the company. This thoroughly updated and revised edition includes a new managers troubleshooting guide with 26 strategies that can be used at every level and a chapter on saying thank-you in the workplace.

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Because finding the ideal person for every workplace position has become an increasingly difficult task, the retention of top employees has become every manager's concern. Love 'Em or Lose 'Em, by organizational-development specialists Beverly L. Kaye and Sharon Jordan-Evans, proposes that this "race for talent" can be effectively run only by those who adopt programs and policies that truly support their personnel. It then shows how to do so, even in organizations reluctant to participate actively.

Kaye and Jordan-Evans encourage an initial scan of their 26 alphabetically arranged chapters--such as "Information: Share It," "Mentor: Be One," and "Space: Give It"--so attention can be fully focused on the most relevant benefits and responsibilities associated with employee retention. All are bolstered with hands-on exercises and stories of others' failures and successes. The section on family-friendly conduct, for example, suggests uncovering specifics by directly asking employees what would make their lives easier. Resultant needs can be met, it continues, by allowing staffers to bring children to the office on occasion, assisting anyone who must line up care for an aging parent, giving weekday comp time to those who travel on weekends, etc. It also explains how Deloitte & Touche and DuPont addressed these issues. Any manager who dreads losing a top performer would do well to consider this book. --Howard Rothman

From the Back Cover:

"You know - they're your talented, committed employees. You love them because they are critical to your success. They are the heart and soul of your organization. They are your stars."--BOOK JACKET. "They're the ones you simply can not afford to lose. And they are the ones your competitors are trying to steal from you."--BOOK JACKET. "So - how will you keep them? How will you get them to stay while others try to entice them away?"--BOOK JACKET. "Read the 26 strategies in this book and you will know what to do."--BOOK JACKET.

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