Synopsis
A conveniently sized guide to attracting, developing and retaining a talented workforce features an additional chapter on how to develop a performance plan for gaining employee commitment as well as detailed steps for implementing each phase of a performance-management system.
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From the Back Cover
Performance Management is an umbrella term for the process of identifying, developing, and utilizing and organization's human resources. This process includes competency models, performance plans, goal setting, performance appraisals, recognition, and coaching.Organizations are using the best practices of Performance Management to achieve a competitive edge.Table of Contents What is Performance Management · Performance Planning · Competency Models · Leadership Development · Goal Setting · Behavioral Norms · 360? Feedback · Performance Improvement Process · Coaching · Performance Appraisal · Recognition · Team Audit · Summary and Performance Management · Appendix · Breakthrough Strategic Planning · Bibliography Do-It-Yourself Pocket Guide for Performance Management This easy-to-use pocket guide enables you to develop an integrated Performance Management system that will help you: ? Develop individual performance plans ? Build competency models ? Develop leadership roles ? Set individual and group goals and establish scoreboards ? Establish behavioral norms ? Develop a constructive 360? feedback process ? Address and resolve performance problems ? Coach and mentor for employee development ? Conduct performance appraisals ? Recognize individual and team accomplishments ? Conduct team audits ? Maximize the utilization and development of your employees
About the Author
James Rollo is the president of Competitive Advantage Consultants, Inc. He has more than 30 years of Organization Development experience, including 10 years of internal consulting with Cummins Engine Company. James specializes in the design and implementation of organization restructuring, performance management, management development, and strategic planning. He has been consultant to numerous manufacturing, healthcare, government, and service organizations. His clients include SONY Corporation of America, Health First Medical Center, NASA, Boeing, Honeywell, Sarasota County Government, AT&T, and Welbro Constructors. He has contributed to the development of case studies at Harvard and Cornell Universities and is the author of Techniques of Successful Self-Directed Work Teams.
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