The only sure-fire way to prepare for your unannounced state survey is to put your facility through the paces of a realistic mock survey. That's why HCPro is proud to present The Long-Term Care Mock Survey Toolkit: A Step-by-Step Guide to Survey Readiness, a first-of-its-kind resource that takes your facility through every step of a state survey. With this comprehensive manual and CD-ROM, you get everything you need to conduct your own survey, including self assessment tools, troubleshooting tips, and information about what surveyors will look for. You'll even receive the same CMS tools surveyors will use to evaluate your facility. When you use The Long-Term Care Mock Survey Toolkit to conduct a facility-wide mock survey, you'll engage all members of your staff in survey preparation. A trial-run not only helps calm nerves, but it helps your staff better understand the long term care survey regulations and interpretive guidelines. When your team knows what to expect on survey day, they will face the survey process with confidence.
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Rhonda DePaul, RN, is a nurse consultant with over 18 years of experience in the healthcare arena, ranging from acute care, home care, and long-term care. Rhonda holds a Bachelor's Degree in Human Resource Management and a Master's Degree in Public Management with a specialty in Health Services Administration. She has extensive experience in managing long-term care Department of Health surveys and acute-care JCAHO surveys. Rhonda also has extensive experience in development of case management programs for Medicare and Medicaid Managed Care recipients that include oversight to ensure regulatory compliance in both clinical and reimbursement processes. She has written and lectured on the effects of patient-focused care and the CMS Quality Indicators.
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