The Coaching Revolution: How Visionary Managers Are Using Coaching to Empower People and Unlock Their Full Potential
Summary
Top performers in every field have coaches. Today’s managers are primarily responsible for the bottom-line performance of their employees, and so it makes sense that many of them would have coaches. Just as in sports, when great athletes become coaches, many of the best managers are incorporating the essence of coaching into their management style. The Coaching Revolution presents the best practices of some of today’s managers—best practices that are changing good companies into great places to work, transforming teams of champions into championship teams. Managers who adopt these behaviors are building better companies by becoming manager-coaches and leading coaching revolutions.
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ABOUT THE AUTHORS:
John King is president of JLS Consulting, a management consulting firm based in Santa Monica, California, that focuses on cultural change and executive coaching. The clients of JLS include Intel, Southern California Edison, Southern Company, Amgen and American Express. Over the past three decades, John has trained and coached over 25,000 people to become leaders in their fields.
David Logan, Ph.D., is a professor and Executive Director of Executive Education at the Marshall School of Business at the University of Southern California. He has consulted with dozens of Fortune 500 companies on leadership, communication, strategy, and aligning corporate culture with the goals of the firm. He is also the author of Reinventing Your Career and dozens of articles and training programs used worldwide.
Based on our research, the best manager-coaches use three steps, each of which is supported by several specific techniques. These include: STEP ONE SEE Listening like a coach manager-coaches get people to see themselves so differently that they are forever changed.
Seeing a world-class culture manager-coaches use the cultural map of five possible cultures to see where their companies are, and where they can go.
Beyond work-life Balance manager-coaches know that great careers require a commitment to excellence, not to balance; manager-coaches help people see their commitments that will bring excellence to their entire careers and lives.
STEP TWO SAY The secret to leadership manager-coaches use a vital form of communication to seize leadership for themselves and for their teams.
Values to the core a new form of value-based leadership uses the communication to craft cultures that will not settle for anything except excellence.
STEP THREE DO Holding people accountable manager-coaches use the difference between accountability and responsibility to pull people to accomplish their goals.
The J Curve managers know that things often get worse before they get better, but manager-coaches are skilled at moving teams straight to the improvement stage.
PUTTING IT ALL TOGETHER Manager-coaches have special techniques to deal with teams in crisis, differences across generations, and building teams that think.
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