Communication Skills for Pharmacists: Building Relationships, Improving Patient Care

2.71 avg rating
( 7 ratings by Goodreads )
 
9781582121321: Communication Skills for Pharmacists: Building Relationships, Improving Patient Care
View all copies of this ISBN edition:
 
 

Communication Skills for Pharmacists: Building Relationships, Improving Patient Care, 3rd edition, includes new material that will help student pharmacists and practicing pharmacists develop the communication skills they need for providing high-quality care.
Key Features:
The 15 chapters from the 2nd edition cover key communication skills for pharmacists: listening and empathic responding, supportive communication, persuasive communication, assertiveness, management of conflicts, help for patients to accept the behavior changes needed to manage their illness, and ways to become culturally competent to provide quality care for all patients.
A new chapter tells how to communicate about sensitive topics that patients may find difficult to discuss because of embarrassment, cultural beliefs, or fear of social stigma.
Another new chapter describes how limited literacy or limited health literacy can affect patient outcomes and how pharmacists can identify and help overcome such limitations in their patients.
Expansion of the chapter on managing change emphasizes the use of motivational interviewing.
Dozens of examples share good and bad pharmacist patient and pharmacist physician dialogues.
Guidelines tell how to contact, build rapport with, and discuss drug-related problems with a physician.
Questions are placed for reflection at the end of each chapter. Available on Pharmacy Library.

"synopsis" may belong to another edition of this title.

About the Author:

Bruce A. Berger, PhD, is professor emeritus, Harrison School of Pharmacy, Auburn University and president of Berger Consulting, LLC in Auburn, Alabama. He is co-developer of comMIT (Comprehensive Motivational Interviewing Training).

Review:

This all around guide to effective counseling features useful tips and suggestions for improving patient care through effective communication, and questions for reflection at the end of each chapter. --Matthew Perri, PhD University of Georgia College of Pharmacy American Journal of Pharmaceutical Education, 2006; 70 (1) Article 12

Overall the book would be valuable to practicing pharmacists, as well as useful for students, to help them develop good relationships both personally and professionally. --The Journal of Pharmacy Technology

This is a well-written and easy-to-read book, not only for pharmacy technicians already in practice seeking advancement, but also for pharmacy students who will begin intern positions. --Patrick McDonnell, PharmD, Temple University School of Pharmacy

"About this title" may belong to another edition of this title.

Buy New View Book
List Price: US$ 47.95
US$ 43.02

Convert Currency

Shipping: FREE
From United Kingdom to U.S.A.

Destination, Rates & Speeds

Add to Basket

Top Search Results from the AbeBooks Marketplace

1.

Bruce A Berger
Published by American Pharmacists Association, United States (2009)
ISBN 10: 158212132X ISBN 13: 9781582121321
New Paperback Quantity Available: 10
Seller:
The Book Depository
(London, United Kingdom)
Rating
[?]

Book Description American Pharmacists Association, United States, 2009. Paperback. Condition: New. Illustrated edition. Language: English . Brand New Book. Communication Skills for Pharmacists: Building Relationships, Improving Patient Care, 3rd edition, includes new material that will help student pharmacists and practicing pharmacists develop the communication skills they need for providing high-quality care. Key Features: * 15 chapters from the 2nd edition covering key communication skills for pharmacists: listening and empathic responding, supportive communication, persuasive communication, assertiveness, managing conflict, helping patients accept the behavior changes needed to manage their illness, and becoming culturally competent to provide quality care for all patients. * A new chapter on how to communicate about sensitive topics that patients may find difficult to discuss because of embarrassment, cultural beliefs, or fear of social stigma. * Another new chapter on how limited literacy or limited health literacy can affect patient outcomes, and how pharmacists can identify and help overcome such limitations in their patients. * Expansion of the chapter on managing change, emphasizing the use of motivational interviewing. * Dozens of examples of good and bad pharmacist-patient and pharmacist-physician dialogues. * Guidelines on how to contact, build rapport with, and discuss drug-related problems with a physician. * Questions for reflection at the end of each chapter. Seller Inventory # AAJ9781582121321

More information about this seller | Contact this seller

Buy New
US$ 43.02
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

2.

Bruce A Berger
Published by American Pharmacists Association, United States (2009)
ISBN 10: 158212132X ISBN 13: 9781582121321
New Paperback Quantity Available: 10
Seller:
Book Depository International
(London, United Kingdom)
Rating
[?]

Book Description American Pharmacists Association, United States, 2009. Paperback. Condition: New. Illustrated edition. Language: English . Brand New Book. Communication Skills for Pharmacists: Building Relationships, Improving Patient Care, 3rd edition, includes new material that will help student pharmacists and practicing pharmacists develop the communication skills they need for providing high-quality care. Key Features: * 15 chapters from the 2nd edition covering key communication skills for pharmacists: listening and empathic responding, supportive communication, persuasive communication, assertiveness, managing conflict, helping patients accept the behavior changes needed to manage their illness, and becoming culturally competent to provide quality care for all patients. * A new chapter on how to communicate about sensitive topics that patients may find difficult to discuss because of embarrassment, cultural beliefs, or fear of social stigma. * Another new chapter on how limited literacy or limited health literacy can affect patient outcomes, and how pharmacists can identify and help overcome such limitations in their patients. * Expansion of the chapter on managing change, emphasizing the use of motivational interviewing. * Dozens of examples of good and bad pharmacist-patient and pharmacist-physician dialogues. * Guidelines on how to contact, build rapport with, and discuss drug-related problems with a physician. * Questions for reflection at the end of each chapter. Seller Inventory # AAJ9781582121321

More information about this seller | Contact this seller

Buy New
US$ 47.02
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

3.

Bruce A Berger
Published by American Pharmacists Association
ISBN 10: 158212132X ISBN 13: 9781582121321
New Paperback Quantity Available: 1
Seller:
THE SAINT BOOKSTORE
(Southport, United Kingdom)
Rating
[?]

Book Description American Pharmacists Association. Paperback. Condition: New. New copy - Usually dispatched within 2 working days. Seller Inventory # B9781582121321

More information about this seller | Contact this seller

Buy New
US$ 37.34
Convert Currency

Add to Basket

Shipping: US$ 9.77
From United Kingdom to U.S.A.
Destination, Rates & Speeds

4.

Bruce Berger
Published by American Pharmacists Associati (2009)
ISBN 10: 158212132X ISBN 13: 9781582121321
New Paperback Quantity Available: 2
Seller:
Murray Media
(North Miami Beach, FL, U.S.A.)
Rating
[?]

Book Description American Pharmacists Associati, 2009. Paperback. Condition: New. Never used!. Seller Inventory # P11158212132X

More information about this seller | Contact this seller

Buy New
US$ 48.40
Convert Currency

Add to Basket

Shipping: US$ 1.99
Within U.S.A.
Destination, Rates & Speeds

5.

Bruce Berger
Published by American Pharmacists Association (2009)
ISBN 10: 158212132X ISBN 13: 9781582121321
New Paperback Quantity Available: 1
Seller:
Ergodebooks
(RICHMOND, TX, U.S.A.)
Rating
[?]

Book Description American Pharmacists Association, 2009. Paperback. Condition: New. 3. Seller Inventory # DADAX158212132X

More information about this seller | Contact this seller

Buy New
US$ 49.27
Convert Currency

Add to Basket

Shipping: US$ 4.99
Within U.S.A.
Destination, Rates & Speeds

6.

Berger, Bruce A
Published by American Pharmacists Association (2009)
ISBN 10: 158212132X ISBN 13: 9781582121321
New Quantity Available: 10
Seller:
Books2Anywhere
(Fairford, GLOS, United Kingdom)
Rating
[?]

Book Description American Pharmacists Association, 2009. PAP. Condition: New. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Seller Inventory # CD-9781582121321

More information about this seller | Contact this seller

Buy New
US$ 43.23
Convert Currency

Add to Basket

Shipping: US$ 12.68
From United Kingdom to U.S.A.
Destination, Rates & Speeds

7.

Berger, Bruce
Published by American Pharmacists Association
ISBN 10: 158212132X ISBN 13: 9781582121321
New PAPERBACK Quantity Available: 1
Seller:
Cloud 9 Books
(Wellington, FL, U.S.A.)
Rating
[?]

Book Description American Pharmacists Association. PAPERBACK. Condition: New. 158212132X New Condition. Seller Inventory # NEW7.0921303

More information about this seller | Contact this seller

Buy New
US$ 59.99
Convert Currency

Add to Basket

Shipping: US$ 4.99
Within U.S.A.
Destination, Rates & Speeds