Conquering Difficult Conversations: Managing Conflict - DVD Training (784DVD)

 
9781590428641: Conquering Difficult Conversations: Managing Conflict - DVD Training (784DVD)

Help train supervisors to moderate conflict objectively. - Help supervisors conduct difficult conversations with confidence and act in an objective, unbiased manner - Teaches supervisors about the various types of conflict and how best each can be moderated - Discusses conflicts between coworkers, between a supervisor and subordinate, and between two supervisors - Features advice from industry professionals, including labor law attorneys, social psychologists, and professors of Human Resources - Ready-to-use training program includes several components

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