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For decades, the mortgage lending industry has abused the trust of the Deaf community, despite legal and charitable efforts to protect and support Deaf homeowners. Financial Abuse of the Deaf and Hard of Hearing Exposed spotlights these abuses and tells the stories of the people hurt by careless or even intentional exploitation of their disability.
Each story ties into an in-depth analysis of the factors that led to the mistreatment of Deaf clients and the harmful results of even simple misunderstandings. Together, these stories illustrate issues of communication and potentially harmful assumptions that can lead to abuse. The final chapters explore the simple, concrete steps that any lender can take to avoid these issues and better understand and serve Deaf homeowners.
The fact that this abuse perpetuates itself year after year, across the United States, is a call to action for respectful and ethical treatment of the Deaf community and, indeed, all clients. Find out what YOU can do to fight apathy and take action against this hidden injustice.
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Arlen (Skip) Baumhoefner, Ph.D. has spent the last 30 years of his life in the financial products arena for individuals and businesses. Dr. Baumhoefner received his Doctorate from Kennedy Western University and his Master's in Business Administration from the University of St. Thomas. His farm background brings a common sense, hands-on, everyday logic to the fast paced world of finances.
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Book Description Beaver's Pond Press, 2006. Condition: As New. Book in almost Brand New condition. Seller Inventory # GRP80535273
Book Description Beaver's Pond Press. Paperback. Condition: VERY GOOD. Light rubbing wear to cover, spine and page edges. Very minimal writing or notations in margins not affecting the text. Possible clean ex-library copy, with their stickers and or stamp(s). Seller Inventory # 2804866764