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What successful people know about conflict resolution centers on techniques, motivation and challenges for the person who is afraid of conflict and tends to avoid any situation that would create potential conflict with others. Provided in a friendly guiding tone, each chapter includes real-life examples, in the workplace and at home, and explanations of the conflict-resolution principles, exercises to coach the conflict avoider, and suggested action steps to apply to the reader's own environment.
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Dr. Ursiny received his undergraduate degree from Wheaton College and his doctorate in psychology from Northern Illinois University. He is a member of the International Coaching Society, the Chapter of the American Society for Training and Development, the International Coaching Federation and is the former chair of corporate coaching for the National Association of Business Coaches. Dr. Ursiny is the President and Founder of Advantage Coaching & Training. He is an Executive Coach specializing in helping executives and their teams reach peak performance in both their professional and personal lives. He is a Certified Business Coach (CBC) and Registered Corporate Coach (RCC) and has coached hundreds of professionals at every level of management.
Narrator Rolland Lopez, a native of Los Angeles, has acted in numerous stage productions, including "The Music Man" and "A Flea in Her Ear." His diverse entertainment talents include working as a stand-up comic, playing the saxophone in marching bands and instructing salsa dance. He is a rising talent in the audiobook industry.Review:
"I now appreciate the need for conflict, and I am getting even better at dealing with it." -- Ken Blanchard, The One Minute Manager
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Book Description Listen & Live Audio, 2003. Condition: New. book. Seller Inventory # M1593160011
Book Description Listen & Live Audio, 2003. Audio Cassette. Condition: Brand New. unabridged edition. 7.00x3.25x0.75 inches. In Stock. Seller Inventory # 1593160011
Book Description Listen & Live Audio, 2003. Audio Cassette. Condition: New. Unabridged. Ships with Tracking Number! INTERNATIONAL WORLDWIDE Shipping available. Buy with confidence, excellent customer service!. Seller Inventory # 1593160011n